Scrum Master / Agile Coach

Build the Future with AspenView Technology Partners At AspenView, we are passionate about transforming the way organizations approach technology. We specialize in creating high-performing, nearshore IT teams to help North American clients innovate faster and more efficiently. As we continue to grow, we’re looking for exceptional people to join our team and help drive impactful change across industries. Why Join AspenView? At AspenView, we’re more than a nearshore IT partner—we’re a people-first, purpose-driven company that believes great culture drives great outcomes. We’re passionate about connecting talent and technology to deliver measurable value for clients—and meaningful career paths for our people. Here’s what you can expect: Competitive base Comprehensive benefits and wellness support Flexible work model: hybrid, remote, or in-office Real growth opportunities and leadership visibility Inclusive, respectful culture that blends U.S. innovation with Colombian heart A company that listens, invests in you, and celebrates wins together About the Role The Scrum Master / Agile Coach owns the delivery rhythm of an integrated AspenView and client team, and is accountable for the team’s agile maturity — not just running ceremonies, but continuously improving how the team works. This is a senior, independent role: one Scrum Master serves the full team across multiple workstreams, including AspenView engineers and specialists alongside client counterparts, business stakeholders, and source-system owners. You will run sprint cadence end-to-end, ensure every sprint produces working software validated by real users, and raise the bar on delivery effectiveness over the life of the engagement. This is a full-time role, fully remote and staffed nearshore (LATAM preferred) for strong time-zone overlap with U.S.-based stakeholders, reporting to AspenView Delivery Leadership. What You Will Do Sprint Cadence & Ceremonies Facilitate Scrum ceremonies for the integrated AspenView and client team: sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement. Run a two-week sprint cadence end-to-end — intent capture, build-in-the-open delivery, mid-sprint validation with stakeholders, and re-planning based on what is learned. Coach the team on vertical-slice delivery, so each sprint ships a thin but complete slice of value end-to-end rather than horizontal layers that defer value and hide risk. Backlog & Delivery Ownership Own the engagement backlog in Azure DevOps: hygiene, prioritization in partnership with the technical lead and business analyst, capacity planning, and velocity tracking. Operate independently as the senior delivery lead on the engagement, without requiring a Project Manager layer above the role. Remove blockers — technical, organizational, and cross-team — and escalate cleanly to AspenView Delivery Leadership when issues need to be unstuck above the team. Cross-Workstream Coordination Coordinate dependencies across workstreams — data engineering, BI, security, DevOps, UX, and data science as applicable — to prevent serialization and keep parallel delivery on track. Coach client stakeholders new to sprint cadences on how to participate effectively in reviews and validation. Delivery Metrics & Reporting Translate sprint metrics — velocity, cycle time, escaped defects, validation pass rate — into clear delivery health narratives for client steering committees and AspenView leadership. Diagnose process anti-patterns such as long cycle times, missed sprint commitments, unclear handoffs, unbalanced workloads, and retro fatigue, then introduce targeted improvements to address them. Agile Maturity & Coaching Raise the team’s agile maturity over the life of the engagement by introducing practices such as story slicing, refined Definition of Ready and Definition of Done, WIP limits, estimation techniques, and engineering hygiene rituals when the team is ready for them. Run retrospectives that produce concrete, measurable improvements — tracking action items through to completion and surfacing recurring systemic impediments to AspenView leadership for resolution. Champion agile delivery principles inside the team: working software over status decks, stakeholder validation every sprint, and continuous backlog refinement. What You Bring Education Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field — or equivalent professional experience. Experience 8+ years of Scrum Master or agile delivery experience, with at least 4 years on enterprise data, BI, or analytics programs. Proven track record running agile delivery for an integrated team of 8–12 engineers and specialists across multiple workstreams. Track record of measurably improving agile maturity on prior engagements, with concrete examples of cycle time reduction, predictability improvements, or other delivery metrics moved through targeted coaching interventions. Demonstrable independence: able to operate as the senior delivery lead on an engagement without a Project Manager above the role. Experience running sprint cadences with senior business stakeholders — equally comfortable in a sprint review with a CFO and a stand-up with a data engineer. Technical Expertise Hands-on proficiency with Azure DevOps — boards, backlogs, pipelines, and release management — at the level required to administer the backlog directly. Strong agile coaching skills, with the ability to elevate a team’s practice rather than merely facilitate its ceremonies. Excellent written and verbal English communication, and comfort working with U.S.-based stakeholders during U.S. business hours. Certifications Scrum Master certification: CSM, PSM I, or equivalent. Nice to Have Prior experience on manufacturing, supply chain, or industrial operations data programs (MES, ERP, plant analytics, OEE / scrap / OTIF dashboards). Familiarity with the Microsoft data and BI delivery stack: Dynamics 365, Azure Data Factory, Synapse, and Power BI. Experience coaching teams through scaled agile transitions (SAFe, LeSS, Nexus) — the framework itself is not required, but the multi-workstream coordination skills are directly relevant. Exposure to regulated-industry delivery environments and the artifact and audit-trail discipline they impose. Familiarity with KPI governance constructs such as KPI Councils and Data Governance Councils, and the cadence of running them alongside delivery. Experience on nearshore-onshore hybrid teams delivering to U.S.-based enterprise clients. Advanced certifications: A-CSM, CSP-SM, PSM II/III, SAFe Scrum Master (SSM), or SAFe Release Train Engineer (RTE). Visa Sponsorship AspenView does not sponsor employment visas for this role. Applicants must be permanently authorized to work in their country of residence and must not require visa sponsorship now or in the future. Equal Opportunity Employer AspenView is proud to be an equal opportunity employer. We believe in creating an environment where all employees feel welcome, valued, and empowered to succeed. We celebrate diversity and strive to build a culture of inclusion where all individuals, regardless of their race, color, gender, gender identity or expression, sexual orientation, disability, age, or any other characteristic, can thrive. We encourage applicants from all walks of life to join our team and make a lasting impact.