SCYLLA AG - MAITRE'D

ISMIRA Agency actively recruiting for position MAITRE'D for Scylla AG! Founded in Switzerland in 1973, Scylla has been setting the standard in premium river cruising for more than 50 years. Their motto is “Quality, our passion”. Today, the company operates more than 40 modern river ships, sailing along the Rhine, Danube, Seine, Rhône, Saône, and many other beautiful rivers across Europe. As Maître d’Hôtel , you are at the heart of our guests’ dining and hospitality experience. You oversee service across all restaurant, bar, bistro, lido, and sundeck areas, ensuring every meal and interaction meets the highest standards. Your leadership guides the team, sets the tone for professionalism and warmth, and ensures smooth day-to-day operations. You also step in to manage overall hotel operations when the Hotel Manager and Assistant Hotel Manager are absent, making this a pivotal role in creating memorable journeys for our guests. Conditions: Free food and accommodation on board Seasonal work with contracts from March to November renewable each season River ships are located in Europe - closer to home No Safety certificates or Seaman's book required Possibility to take paid days off and vacation during the season Excellent working conditions, pension plan and health insurance Free internet (10 GB per month) Shore leave almost every day There are always more openings for German speakers Some vessels offer free German language courses on board Duties and responsibilities: Responsible for the entire restaurant and bar area (incl. bistro / lido) as well as service on the sundeck and the beverage storage according to Scylla standards. Responsible for the professional serving and presentation of the entire F&B offer on board according to company standards. Active assistance in the restaurant and bar as well as on the sundeck Friendly and professional guest service according to Scylla standards. Communication with guests to ensure satisfaction and resolve any complaints. Responsible for guest satisfaction and the corresponding ratings Knowledge of the menu and all drinks incl. wines Responsible for cleanliness, order and compliance with the Scylla hygiene standards according to HACCP regulations, both in the restaurant and bar area, as well as for regular general cleaning Responsible for dealing carefully with food, equipment, machines and cleaning products Help create and implement F&B activities and events on board Requirements: Experienced within the hotel industry and/or previous (river) cruise ship experience. Excellent management, organizational and decision-making skills Guest focused Able to train crew members, detect training needs and develop tailor-made training Stress resistant, calm under pressure and resilient Team player with positive approach Open minded and flexible Strong social, interpersonal and intercultural competencies Professional attitude and appearance Reliable and hard-working, physical stamina to stand for a long period of time Excellent English skills (written & verbal), other languages like German is an advantage. Computer skills (Excel, Word, PPT) Age: min. 18 years old Non-EU nationals will need D type German visa before joining Why Join Us At Scylla, you’ll support a dynamic, international team while helping create unforgettable dining experiences for our guests. You’ll work in a collaborative, supportive environment where your skills are valued, your growth is encouraged, and your contributions make a real impact. Enjoy traveling across Europe, developing your hospitality career, and forming lasting friendships—all while delivering first-class service onboard our luxury river cruise ships. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 EU nationals can apply and join during whole season without visas Ukrainian citizens with residence permits in EU may also apply Non-EU citizens German speakers may also apply to all positions Culinary positions are open for EU and NON-EU (English or German speakers) Last updated: October 30, 2025 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions