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sdm ioa delivery

Hiring from
India
Work type
Hybrid
Posted
Oct 2, 2026
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SDM-IOA Delivery

00070058511

Job Title: Process Excellence Manager
Location: Hyderabad, TS (or as per business requirements)

Experience: 8+ Years

Shift: Night Shift

Education: Minimum Graduate (Bachelor’s degree); Advanced certifications preferred
Position Summary:
We are looking for an experienced Process Excellence Team Manager to lead a team of process improvement specialists, overseeing the execution of strategic transformation initiatives. The ideal candidate will possess a strong command of Six Sigma, Lean, and process automation, with a proven track record of managing multiple projects and driving significant operational improvements. This role requires robust leadership capabilities and the ability to foster a culture of continuous improvement within the team and across functions.
Key Responsibilities:
Lead and manage a team of Process Excellence professionals, providing guidance, coaching, and performance feedback.
Oversee the execution of multiple process improvement projects using Six Sigma, Lean, and other methodologies.
Champion the identification and implementation of automation opportunities using RPA, low-code platforms, and emerging technologies.
Drive the exploration and initial implementation of AI and Generative AI (Gen AI) initiatives to enhance operational efficiency.
Collaborate with business unit leaders to identify improvement areas, define project scopes, and ensure alignment with business objectives.
Develop and manage project pipelines, ensuring timely delivery and realization of quantifiable benefits.
Establish and maintain robust process documentation, SOPs, and governance frameworks.
Mentor and develop team members, building strong internal capabilities in process excellence and innovation.
Required Skills & Qualifications:
8+ years of experience in process excellence, operations transformation, or a related domain, with 3+ years in a leadership role.
Certified Six Sigma Black Belt or equivalent.
Demonstrated success in leading and managing teams to deliver high-impact projects with measurable cost or efficiency gains.
Extensive hands-on experience with automation tools (e.g., UiPath, Automation Anywhere, Power Automate).
Practical exposure to AI and Gen AI technologies, including driving proof-of-concepts and initial implementations.
Excellent analytical, problem-solving, and stakeholder management skills.
Proven ability to manage multiple priorities and complex projects.
Strong leadership, communication, and presentation skills.
Preferred Attributes:
Experience managing remote or distributed teams.
Understanding of change management principles.
Familiarity with enterprise-level process architecture.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more.

Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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