Security Engineer

Job Title: Junior Security Engineer

Location: Mexico

Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders.

Position Summary:

We are seeking a Junior Security Engineer to join our Security Engineering team. This is a hands-on technical role supporting the engineering, deployment, and day-to-day administration of the security platforms that protect Syntax and our customers’ mission-critical environments. The initial focus will be on Privileged Access Management (PAM) with CyberArk, with opportunities to contribute to other security technologies with ever increasing responsibilities. The ideal candidate is curious, eager to learn, possesses strong English communication skills, and demonstrates a high level of personal accountability and organization.

Primary Responsibilities:

• Support the deployment, configuration, and ongoing administration of the organization’s CyberArk PAM solution, including onboarding privileged accounts, managing safes, and maintaining platform policies.

• Monitor the health and availability of security platforms, and troubleshoot and resolve issues or escalate them appropriately.

• Work service requests and incidents through the ticketing system, meeting defined service levels and keeping stakeholders informed.

• Participate in patching, upgrades, and routine maintenance of security tools under the guidance of senior engineers.

• Collaborate with infrastructure, operations, and SOC teams to enforce security policies and resolve access-related issues.

• Support audit and compliance activities by producing evidence, reports, and documentation as required.

• Participate in incident response activities as directed.

• Create and maintain clear documentation, including procedures, configurations, and troubleshooting guides.

• Identify opportunities to automate repetitive tasks and improve team workflows.

Required Qualifications:

• 1–3 years of experience in IT, systems administration, help desk/service desk, or a security-related role.

• Working knowledge of Windows and Linux server administration.

• Understanding of Active Directory concepts, including users, groups, permissions, and authentication.

• Foundational knowledge of networking (TCP/IP, DNS, firewalls) and core security principles such as least privilege and defense in depth.

• Strong troubleshooting skills and a logical, methodical approach to problem-solving.

• Proficiency in English with excellent written and verbal communication skills.

• Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

• Willingness to learn new technologies and to take ownership of assigned work.

Preferred Qualifications:

• Exposure to CyberArk or another PAM solution (e.g., BeyondTrust, Delinea).

• Familiarity with identity platforms such as Microsoft Entra ID (Azure AD), Okta, or SailPoint, and concepts such as SSO, MFA, SAML, and OAuth.

• Scripting experience with PowerShell, Python, or Bash.

• Experience working with ITSM/ticketing tools such as ServiceNow.

• Familiarity with SIEM (e.g., Splunk), EDR, or vulnerability management platforms.

• Experience in cloud or hybrid environments (AWS, Azure, OCI, or GCP).

• Industry certifications such as CompTIA Security+, CyberArk Defender, Microsoft SC-300, or equivalent.

Why Join Us?

• A collaborative and security-minded engineering team

• Opportunities for growth and technical advancement

• Flexible work arrangements

• Support for certification and continuing education

• Clear paths for growth and advancement as you develop your skills and expertise.

If you are passionate about technology, eager to learn, and ready to take on new challenges, we’d love to hear from you!