Security Engineer II

Security Engineer II – Zscaler

Location: This is a hybrid opportunity in Delhi NCR, Bangalore, Hyderabad, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.

• Received 35+ industry and partner awards in the past year

• $9.2 billion in revenue

• #20 on Fortune’s World's Best Workplaces™ list

• #14 on Forbes World's Best Employers in IT – 2023

• #23 on Forbes Best Employers for Women in IT- 2023

• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As a Security Engineer II – Zscaler, you will support and optimize Zscaler Internet Access, Zscaler Private Access, and Zscaler Digital Experience environments. We will count on you to deploy, troubleshoot, and improve secure connectivity, access policies, and end-user experience across client environments. Along the way, you will get to:

• Configure and troubleshoot ZIA, ZPA, and ZDX, including traffic flow, SSL inspection, app segments, access policies, and PAC files.

• Set up and support GRE and IPSec tunnels, SD-WAN integrated sites, remote users, and mobile user connectivity.

• Analyze ZDX telemetry, logs, and reports using SecureCRT, PuTTY, and Fiddler to resolve connectivity, performance, and security issues.

• Work in a ticket-driven environment, document resolutions, troubleshoot firewalls, and optimize Zscaler policies to reduce complexity.

• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• B.E., B.Tech., or graduate qualification with 3–4 years of relevant experience, including hands-on Zscaler experience.

• Strong understanding of ZIA, ZPA, ZDX, routing and switching, SSL handshakes, SSL inspection, GRE, IPSec, and SD-WAN.

• Experience with PAC file modifications, ZPA app segments, access policies, advanced security tools, and firewall troubleshooting.

• Strong problem-solving, documentation, stakeholder communication, and ticket management skills, including ServiceNow exposure.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

• Medical Insurance

• Health Benefits

• Professional Development: Learning Platform and Certificate Reimbursement

• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.