Senior Account & Growth Manager

Role: Senior Account & Growth Manager

Company: Maison Elaris

Location: Doha, Qatar

Position Type: Full-time

Experience Level: Senior (5–7+ Years in Media Agency / Advertising)

Role Overview:

Maison Elaris is seeking an ambitious, strategic, and results-driven Senior Account & Growth Manager to join our media agency team.

This hybrid position balances client partnership with commercial expansion. The role is split into two strategic focus areas: 60% Client Relationship Management & Account Scaling (nurturing existing tier-1 media accounts and driving organic growth) and 40% New Business Development (prospecting, pitching, and forging strategic partnerships to expand agency market share).

The ideal candidate blends high-touch client service and strategic media insight with an entrepreneurial mindset for driving revenue growth.

Key Responsibilities

1. Account Management and Organic Expansion (60%)

• Strategic Client Lead: Serve as the primary senior liaison for key existing clients, building long-term, trust-based relationships with brand marketing leads, CMOs, and decision-makers.
• Account Retention & Health: Oversee day-to-day strategic direction for assigned accounts, ensuring media campaign deliverables align with client ROI targets, brand standards, and agency benchmarks.
• Account Scaling (Upselling/Cross-selling): Proactively identify gaps in clients' current media strategies to present new offerings (e.g., performance marketing, programmatic, influencer campaigns, creative direction, paid media optimization).
• Revenue Strategy & Profitability: Own account P&Ls, drive contract renewals, and systematically increase the Lifetime Value (LTV) of existing brand accounts.
• Quarterly Business Reviews (QBRs): Prepare and present high-level media strategy reviews, campaign performance analytics, and forward-looking growth roadmaps to key stakeholders.

2.New Business Development & Growth Initiatives (40%)

• Prospecting & Pipeline Generation: Identify, target, and outreach to potential high-value clients across priority industry verticals.
• Pitch & Proposal Leadership: Spearhead competitive pitch processes, leading cross-functional teams (strategy, creative, media planning) to build compelling decks, proposal responses, and commercial terms.
• New Market Initiatives: Explore untapped commercial channels, strategic industry partnerships, and emerging media solutions that can be commercialized as new revenue streams for Maison Elaris.
• Networking & Brand Representation: Represent Maison Elaris at industry events, trade shows, and panel discussions to build brand equity and generate qualified inbound leads.
• Sales Operations: Maintain sales pipeline accuracy within CRM tools, tracking pitch conversion rates, sales cycles, and projected deal values.

Required Qualifications & Experience

• Agency Background: 5+ years of experience in account management, growth strategy, or business development within a media, digital, or integrated advertising agency.
• Proven Track Record: Demonstrated history of successfully retaining/scaling enterprise-level media accounts and closing new business pitches.
• Media Expertise: Deep knowledge of omnichannel media strategies, including digital media planning, paid social, programmatic, search, OOH, and influencer partnerships.
• Commercial Acumen: Strong understanding of agency pricing models, fee structures, margin management, and media budget allocation.
• Communication & Pitching: Exceptional presentation, storytelling, and negotiation skills with a proven ability to present confidently to C-suite executives.
• Strategic Mindset: Highly analytical, capable of turning complex performance metrics into actionable business growth recommendations.

Preferred Skills

• Proficiency with CRM platforms (HubSpot, Salesforce, or similar) and agency management tools.
• Established network of client-side marketing directors and brand decision-makers.
• Experience managing high-value media accounts in luxury, fashion, lifestyle, tech, or fast-growing consumer brands.

What Maison Elaris Offers

• Competitive base salary with an attractive, uncapped commission/bonus structure tied to account growth and new business wins.
• Comprehensive health, wellness, and lifestyle benefits.
• Flexible work arrangements (hybrid/remote options).
• Clear career advancement paths toward Executive Growth / Client Services Leadership.
• Dynamic, collaborative, and creative culture working alongside top-tier media strategists and creatives.