Senior Account Manager

Key responsibilities Enjoy the flexibility of a fully remote, work-from-home role Be part of a global leader in medical and travel risk management services Shape international growth strategies and influence business success across multiple markets Strengthen client partnerships and accelerate growth by collaborating with global teams to develop and execute strategic account plans. About the Company International SOS is the world's leading medical and security risk management services company. With 13,000 employees, we care for clients across the globe, from more than 1,200 locations, in 90 countries. Protecting our members and saving lives, we make a difference every single day. Our modern, vibrant, and friendly environment offers you an opportunity to develop a meaningful career on a global scale. About the role You will engage with key stakeholders across the client's global network to build executive-level relationships and expand International SOS product adoption. Key duties: Create engagement strategies across multiple functions within clients to deliver value and drive utilisation of services Identify and lead cross-border opportunities, coordinating internal teams to deliver strategic account plans. Develop and execute global retention and growth strategies Be the International SOS Ambassador for Clients operating in New Zealand, working with marketing to input to in-person events and promotion About you 5+ years in B2B account management and proven experience building C-suite and cross-functional client relationships Available to travel for client visits, team meetings, and occasional interstate training Proficient in Salesforce and Microsoft Office Excellent written and verbal communication skills Hold full working rights in New Zealand Being based in Auckland or Wellington is beneficial Benefits Benefits Opportunities to expand your career in a multinational company with consistent growth Ongoing training and development opportunities Enjoy rewards for your contributions, including service awards Option to purchase additional annual leave and paid volunteering days Exclusive discounts on health insurance, airlines, technology, and more Don't miss out on this unique opportunity, click Apply now! Please note: Only suitable shortlisted candidates will be contacted. At International SOS, we cultivate a supportive atmosphere where everyone can thrive. We encourage applicants from all ages and backgrounds, including Aboriginal and Torres Strait Islander peoples, disabled people, diverse genders, cultures, and languages, LGBTQIA+ identities, neurodivergent individuals and veterans to apply. We value your unique perspectives and skills through our commitment to inclusion, equality, and support. We are a truly global organisation, where diversity is embraced as an asset. We operate in over 90 countries, with diverse employees speaking over 100 languages and dialects.