Senior Accountant

Senior Accountant – Finance & Operations

Location Kingston, Jamaica

Employment Full-time | Hybrid

Department Finance & Accounting

Reports to Outsourced Chief Financial Officer (CFO)

Works with CEO, HR, Operations and Executive Management

About VLBPO

VLBPO is a growing business process outsourcing (BPO) company headquartered in Kingston, Jamaica, providing customer experience, technical support, sales, healthcare administration and back-office services to international clients. With approximately 170 employees, we are strengthening our internal finance function to support continued growth, operational efficiency and accountability.

Position Overview

We seek an experienced, analytical and highly organized Senior Accountant to own day-to-day internal finance operations, including receivables, payables, payroll, cash flow, budgeting, forecasting and management reporting. The position reports to our existing outsourced CFO, who retains financial oversight, tax compliance and statutory reporting responsibilities. This is a hands-on role with direct exposure to executive management.

1. Accounts Receivable & Revenue Management

• Manage client invoicing, collections, payment tracking and reconciliations in line with contractual schedules. • Prepare weekly receivables ageing and collections forecasts; escalate overdue balances.

• Reconcile invoices against contracted rates, billable hours, staffing and approved adjustments. • Identify unbilled services, billing discrepancies and revenue leakage.

2. Payroll Management & Reconciliation

• Coordinate payroll preparation for approximately 170 employees, with capacity to scale.

• Validate attendance, overtime, incentives, commissions, allowances and adjustments with HR and Operations. • Review payroll accuracy before approval; reconcile employee records, payroll reports and disbursements. • Investigate duplicate payments, irregularities and unauthorized overtime.

• Prepare payroll costs by client program and department; coordinate statutory deduction schedules with the CFO.

3. Budgeting & Financial Forecasting

• Develop monthly, quarterly and annual operating budgets with the CFO and management.

• Maintain rolling 13-week cash flow forecasts and identify upcoming funding requirements.

• Analyze actual results against budgets and explain significant variances.

• Model recruitment, workforce costs, new contracts, expansion investments and pricing decisions.

4. Financial Reporting & Analysis

• Prepare weekly, monthly and quarterly management reports covering revenue, expenses, payroll, cash flow and profitability.

• Complete month-end reconciliations and submit accurate financial records to the outsourced CFO on time. • Produce client-level profitability reports showing revenue, direct labor, allocated costs and contribution margins. • Monitor financial trends, labor costs and key performance indicators; recommend improvements.

5. Accounts Payable & Expense Management

• Review supplier invoices, recurring expenses and payment requests; maintain payable records and payment schedules. • Ensure expenditure is documented and approved under company policy.

• Reconcile bank accounts, supplier statements and financial transactions.

• Identify unnecessary spending and cost-saving opportunities.

6. Cash Flow & Working Capital

• Prepare weekly cash position updates covering expected receipts, payroll and other commitments. • Maintain and update 13-week liquidity forecasts; flag shortfalls early.

• Support the CFO and CEO in working capital planning and payment prioritization.

7. Internal Controls & Compliance

• Maintain accounting policies, reconciliations, audit trails and secure financial records.

• Support tax filings, external audits and statutory reporting through the outsourced CFO.

• Strengthen approval workflows, expense controls, procurement procedures and segregation of duties. • Identify control weaknesses and potential financial risks.

Required Qualifications & Experience

• Bachelor’s degree in Accounting, Finance or related field.

• ACCA Level II or higher, or equivalent qualification; fully qualified ACCA or CPA preferred.

• At least five years of progressive accounting experience, including two years in a senior accounting role. • Practical experience in payroll, receivables, budgeting, forecasting and management reporting. • Knowledge of Jamaican payroll, statutory deductions and accounting practices.

• Advanced Excel skills and experience with QuickBooks, Xero, Sage or similar systems.

• Excellent analytical skills, confidentiality, organization and communication.

Preferred Experience

• BPO, outsourcing, professional services or other labor-intensive business.

• Payroll for organizations of 100 or more employees.

• USD/international client billing, foreign currency transactions and client-level profitability analysis. • Working with an external accounting firm or outsourced CFO in a scaling business.

Key Performance Indicators

Performance area Target

• Payroll accuracy 99.5% or higher
• Client invoicing 100% within contractual deadlines Receivables and cash forecasts Updated weekly
• Bank reconciliations Completed monthly
• Management reporting Within 7 business days of month-end Budget variance analysis Monthly
• Client profitability analysis Monthly
• Financial records No material unreconciled discrepancies Final KPI targets and reporting deadlines will be agreed with the outsourced CFO.

Reporting & Accountability

The Senior Accountant reports directly to the outsourced CFO and serves as VLBPO’s primary internal finance contact. The CEO retains visibility into cash flow, receivables, payroll costs and client profitability. The CFO retains oversight of tax compliance, statutory reporting, financial policy and strategic financial guidance. Payments and commitments remain subject to delegated approval limits.

Ideal Candidate

A commercially minded, proactive and detail-oriented accountant who can identify financial issues early, strengthen controls and translate financial information into practical recommendations. The objective is a stronger internal finance function that supports disciplined, sustainable growth.