Senior Accounts Receivable Specialist

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

JOB OBJECTIVE

The Senior Accounts Receivable Specialist plays an important role in supporting accurate customer billing, timely cash application, effective receivables management, and reliable financial reporting for MCI USA. This position partners closely with Finance, SBO, business unit leaders, and customer-facing teams to resolve billing and collection matters, maintain strong documentation and controls, and support a smooth month-end close process.

This is a strong opportunity for a detail-oriented accounting professional who enjoys problem-solving, cross-functional collaboration, process improvement, and contributing to a high-performing Finance team.

COMPENSATION: $60,000-70,000 annually, based on relevant experience and skills.

MAIN RESPONSIBILITIES

• Manage core Accounts Receivable activities, including customer invoicing, cash application, aging review, account monitoring, collections follow-up, and resolution of billing or payment issues.
• Monitor aging trends, support timely billing and collection activity, escalate collection risks, and help drive resolution of past-due balances and disputed items.
• Prepare reconciliations, supporting schedules, roll-forwards, accrual support, variance analyses, and other documentation to support month-end close, audits, and financial reporting.
• Support and facilitate monthly A/R reviews with finance leadership and SBO, presenting aging trends, collection status, risk areas, and recommended next steps.
• Maintain documentation and support adherence to internal controls, approval workflows, accounting policies, revenue recognition guidance, billing procedures, and audit requirements.
• Partner with division and business unit leaders to confirm accurate coding, improve billing workflows, resolve transaction questions, and provide responsive customer-service-oriented support.
• Identify process improvement opportunities to strengthen A/R operations, improve data quality, reduce aging balances, streamline reconciliations, and enhance management reporting.
• Provide subject-matter support and knowledge sharing to Finance colleagues, contribute to a positive team culture, support special projects, prepare ad hoc reporting, and perform other duties as assigned.

JOB REQUIREMENTS

• 2-4 years of related accounting experience, with demonstrated experience in Accounts Receivable, billing, collections, reconciliations, financial schedules, variance research, and month-end close support.
• Bachelor’s degree in accounting, finance, or related field required; CPA or MBA preferred.
• Strong understanding of U.S. GAAP, accounting policies, internal controls, account reconciliations, and receivables management practices.
• Ability to communicate clearly, work cross-functionally, manage assigned workstreams, balance multiple priorities, meet deadlines, and provide responsive support in a geographically dispersed, matrixed environment.
• Strong attention to detail, ownership, professional judgment, analytical thinking, and practical problem-solving skills.

PROFESSIONAL AND LEADERSHIP COMPETENCIES

• Demonstrates accountability, sound judgment, accuracy, and commitment to high-quality work.
• Builds collaborative, service-oriented relationships across Finance, SBO, divisions, business units, and customer-facing teams.
• Supports team effectiveness through proactive communication, knowledge sharing, coaching as applicable, and continued professional development.

SPECIFIC TECHNICAL SKILLS

• Microsoft Office suite proficiency, with advanced Excel skills required, including formulas, pivot tables, reconciliations, and analysis of large data sets.
• ERP platform experience required; SAP or SAP Business ByDesign experience preferred.
• Experience with high-volume billing, customer invoicing, cash application, A/R aging analysis, collections tracking, and account reconciliations preferred.
• Experience using financial reporting tools or dashboards to analyze account activity, identify trends, and support management reporting preferred.

ADDITIONAL REQUIREMENTS

• Occasional Travel to DC Office for Team Meetings and Engagement Events

BENEFITS SUMMARY

MCI USA offers a comprehensive benefits package designed to support employees and their families, along with opportunities for professional growth and development.

• Paid time off (PTO)
• 9 paid company holidays, plus a paid company closure from Christmas Eve through New Year’s Day
• 401(k) retirement plan
• Medical, dental, and vision coverage, plus supplemental insurance options
• Employer-paid group life insurance and short- and long-term disability coverage
• Employer-paid family-building benefits, including fertility, adoption, and surrogacy
• Employee Assistance Program
• Pet Insurance discount program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, gender, sexual orientation, marital status, age or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodation during the application or interview process, please reach out to our Chief People Officer.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!

We are a global engagement marketing agency that creates human-centric touchpoints that unleash the power of people to deliver innovation and growth.

Firm believers in the power of building community since 1987, we are helping brands, associations and not-for-profit organisations solve their key people challenges through our core expertise: Live & virtual events, Strategic & digital communications and Consulting & community solutions.

We are an independently owned agency, headquartered in Geneva, Switzerland, with a global presence of 60 offices in 31 countries.

JOB OBJECTIVE

The Senior Accounts Receivable Specialist plays an important role in supporting accurate customer billing, timely cash application, effective receivables management, and reliable financial reporting for MCI USA. This position partners closely with Finance, SBO, business unit leaders, and customer-facing teams to resolve billing and collection matters, maintain strong documentation and controls, and support a smooth month-end close process.

This is a strong opportunity for a detail-oriented accounting professional who enjoys problem-solving, cross-functional collaboration, process improvement, and contributing to a high-performing Finance team.

COMPENSATION: $60,000-70,000 annually, based on relevant experience and skills.

MAIN RESPONSIBILITIES

• Manage core Accounts Receivable activities, including customer invoicing, cash application, aging review, account monitoring, collections follow-up, and resolution of billing or payment issues.
• Monitor aging trends, support timely billing and collection activity, escalate collection risks, and help drive resolution of past-due balances and disputed items.
• Prepare reconciliations, supporting schedules, roll-forwards, accrual support, variance analyses, and other documentation to support month-end close, audits, and financial reporting.
• Support and facilitate monthly A/R reviews with finance leadership and SBO, presenting aging trends, collection status, risk areas, and recommended next steps.
• Maintain documentation and support adherence to internal controls, approval workflows, accounting policies, revenue recognition guidance, billing procedures, and audit requirements.
• Partner with division and business unit leaders to confirm accurate coding, improve billing workflows, resolve transaction questions, and provide responsive customer-service-oriented support.
• Identify process improvement opportunities to strengthen A/R operations, improve data quality, reduce aging balances, streamline reconciliations, and enhance management reporting.
• Provide subject-matter support and knowledge sharing to Finance colleagues, contribute to a positive team culture, support special projects, prepare ad hoc reporting, and perform other duties as assigned.

JOB REQUIREMENTS

• 2-4 years of related accounting experience, with demonstrated experience in Accounts Receivable, billing, collections, reconciliations, financial schedules, variance research, and month-end close support.
• Bachelor’s degree in accounting, finance, or related field required; CPA or MBA preferred.
• Strong understanding of U.S. GAAP, accounting policies, internal controls, account reconciliations, and receivables management practices.
• Ability to communicate clearly, work cross-functionally, manage assigned workstreams, balance multiple priorities, meet deadlines, and provide responsive support in a geographically dispersed, matrixed environment.
• Strong attention to detail, ownership, professional judgment, analytical thinking, and practical problem-solving skills.

PROFESSIONAL AND LEADERSHIP COMPETENCIES

• Demonstrates accountability, sound judgment, accuracy, and commitment to high-quality work.
• Builds collaborative, service-oriented relationships across Finance, SBO, divisions, business units, and customer-facing teams.
• Supports team effectiveness through proactive communication, knowledge sharing, coaching as applicable, and continued professional development.

SPECIFIC TECHNICAL SKILLS

• Microsoft Office suite proficiency, with advanced Excel skills required, including formulas, pivot tables, reconciliations, and analysis of large data sets.
• ERP platform experience required; SAP or SAP Business ByDesign experience preferred.
• Experience with high-volume billing, customer invoicing, cash application, A/R aging analysis, collections tracking, and account reconciliations preferred.
• Experience using financial reporting tools or dashboards to analyze account activity, identify trends, and support management reporting preferred.

ADDITIONAL REQUIREMENTS

• Occasional Travel to DC Office for Team Meetings and Engagement Events

BENEFITS SUMMARY

MCI USA offers a comprehensive benefits package designed to support employees and their families, along with opportunities for professional growth and development.

• Paid time off (PTO)
• 9 paid company holidays, plus a paid company closure from Christmas Eve through New Year’s Day
• 401(k) retirement plan
• Medical, dental, and vision coverage, plus supplemental insurance options
• Employer-paid group life insurance and short- and long-term disability coverage
• Employer-paid family-building benefits, including fertility, adoption, and surrogacy
• Employee Assistance Program
• Pet Insurance discount program

Please reach out even if you do not meet all the criteria but are willing to learn and commit to one of our great roles. At MCI USA, we thrive on passion and believe that diverse perspectives make our team stronger. We are dedicated to fostering an inclusive environment with equal opportunities for everyone, regardless of race, color, religion, gender, gender, sexual orientation, marital status, age or physical/mental ability.

We appreciate all who apply, though only those selected for an interview will be contacted. All applications remain confidential. MCI USA is proud to be an equal opportunity employer. If you need any accommodation during the application or interview process, please reach out to our Chief People Officer.

MCI is where you can bring your true self to work and be proud of what you do. Join us and make a difference!