Senior AEOI Specialist

Join Portcullis as a Senior AEOI Specialist

Portcullis is one of Asia’s largest independent provider of Trust, Fund, and Family Office services, with over 40 years of experience supporting high net worth individuals, family offices, and investment professionals across regulated jurisdictions.

Backed by our international network and a wide range of professional expertise essential to running a large wealth management office successfully, we are known for our ability to provide a multitude of tailored services in a variety of regulated jurisdictions, bringing advantages in terms of cost, convenience, and efficiency.

We are seeking a Senior AEOI Specialist with at least three years of relevant experience to support the delivery of AEOI compliance services to our clients and the Portcullis Group entities across multiple jurisdictions, including Singapore, Hong Kong, Malaysia, Cayman Islands and British Virgin Islands.

The successful candidate will work closely with teams across the Group, conduct FATCA/CRS due diligence, assist with timely regulatory filings for the Group entities and our clients, maintain accurate records, perform compliance reviews and participate in process enhancement projects. Relevant experience in trustee and family office services, digital assets sectors, fund administration services or fund management industry would be an added advantage.

In this role, your main responsibilities will be:

• Regulatory requirements and cross-jurisdictional processes: Understand and apply applicable FATCA/CRS/CARF regulatory requirements in supporting compliance processes across multiple jurisdictions. Monitor regulatory developments and assist in assessing their impact on the Group, client obligations and operational processes.
• Due diligence: Conduct relevant due diligence on clients/investors, including reviewing self-certifications and supporting documentation. Document findings, follow up on incomplete or inconsistent information and escalate complex cases appropriately.
• Regulatory filings: Understand the relevant schema specifications, assist in the preparation, review, validation and timely submission of FATCA/CRS filings for the Group entities and clients in Singapore, Cayman Islands, Malaysia, BVI and other relevant jurisdictions. Coordinate the collection of necessary documents and information, resolve discrepancies and reporting errors, maintain filing records and supporting documentation.
• Data maintenance: Maintain accurate and up-to-date client and investor records, including information in the self-certifications. Identify potential changes in circumstances and ensure that updates are appropriately reviewed and documented.
• Compliance reviews: Perform periodic reviews of client/investor documentation, reporting data and operational processes to assess compliance with applicable regulatory requirements and internal policies. Document findings, follow up on remediation actions and support audit and compliance enquiries.
• Remediation: Assist with FATCA/CRS remediation exercises when needed, including resolving documentation gaps, correcting data discrepancies and following up with clients/investors and internal teams to ensure timely completion.
• Billing support: Assist with preparing and coordinating client billing for AEOI services, including creating and verifying billing details, tracking invoice status and following up on billing queries.
• Process enhancement projects: Identify opportunities to improve the efficiency, accuracy and consistency of AEOI processes. Assist with reviewing workflows, updating procedures and templates, supporting system enhancements, automation initiatives and user acceptance testing.
• Ad hoc support: Assist with FATCA/CRS registration with relevant tax authorities. Respond to AEOI-related queries from the authorities, clients, investors and internal stakeholders, and undertake ad hoc requests and assignments as required.

We are looking for candidates who meet the following criteria:

• At least three years of relevant experience in FATCA/CRS compliance, due diligence and reporting.

• Sound understanding of AEOI frameworks, country-specific requirements and practical experience supporting compliance processes across multiple jurisdictions.
• Working knowledge of reviewing self-certification, conducting reasonableness checks and experience in preparing and reviewing FATCA/CRS reporting data and supporting regulatory submissions and error-handling.
• Strong attention to detail and analytical skills. Good written and verbal communication skills, with the ability to liaise effectively with clients, internal teams and external service providers.
• Proficiency in Microsoft Excel and experience handling substantial datasets to maintain accurate records and resolve data discrepancies.
• Ability to manage multiple deliverables, meet regulatory deadlines and work independently and collaboratively, exercising sound judgment and escalating issues when necessary.
• Familiarity with AI tools to improve work efficiency, together with an understanding of their limitations and responsible use, including verifying outputs and safeguarding confidential data.
• A diploma or degree in accounting, finance, business or equivalent relevant professional experience.

Apply now and take the first step towards a rewarding future with us!

Why Portcullis?

• Be part of a legacy of trust and innovation spanning over 40 years
• Join a team that is committed to professional excellence and client success
• Enjoy a supportive workplace that encourages learning and career growth

If you are ready to take your AEOI career to the next level with a company that values both tradition and forward thinking, we’d love to hear from you.

Interested applicants are requested to apply directly via BambooHR. Applications sent by email will not be considered.