Senior AI and Automation Analyst

• Narre Warren, Hybrid & Flexible Working Options
• Full time Limited Tenure role to 31 August 2028
• $ 115,289 - $ 129,007 + Superannuation, based on experience (Band 7)
• Monthly RDO for full-time 40-hour weeks

Why Choose City of Casey

The City of Casey is one of Victoria’s largest, fastest growing and most diverse cities. The Council plans and delivers quality services and infrastructure for the more than 400,000 residents and over 36,000 businesses who call Casey home.

Our multi-award winning, architecturally designed workplace - located in Bunjil Place in Melbourne's southeast – inspires collaboration and creativity. Bunjil Place reflects and enhances the city’s rich diversity by providing an energetic and cosmopolitan atmosphere through a lively community meeting place.

Why You’ll Love Working with Us

At the City of Casey, we know that great people deserve a great workplace. That’s why we offer an environment designed to help you thrive both professionally and personally.

• True flexibility with hybrid work, compressed hours, RDOs and the option to purchase additional leave, because life comes first.
• Our Ways of Working (OWOW) - our activity-based model allows you to work in different spaces, locations and with the latest technology.
• THRIVE Wellbeing Program - access a suite of wellbeing initiatives, learning opportunities and resources to support your mental, physical and emotional wellbeing.
• Ongoing professional development to help you grow your skills and advance your career.
• Enjoy our stunning, architecturally designed workspace, complete with free coffee, a community library and free parking.
• Be part of a team that truly lives its values: Dream Big, Empower Each Other, Make Our Community Proud.
• Paid Christmas Shut Down Leave
• And more https://www.casey.vic.gov.au/benefits-of-working-city-of-casey

About the Role

AI is moving fast, and so are we.

This is an opportunity to help shape how artificial intelligence, automation and process improvement are applied across one of Victoria's largest councils. Working at the intersection of technology and business transformation, you'll identify opportunities, define solutions and help drive initiatives from concept through to delivery, creating measurable improvements for our organisation and community.

You'll work autonomously to manage a pipeline of opportunities and initiatives, partnering with stakeholders, architects and technology specialists to understand current ways of working and uncover opportunities for improvement. From analysing business processes to assessing where AI and automation can create value, you'll help translate ideas into practical, scalable solutions that deliver real outcomes.

This role requires someone who can comfortably move between strategic conversations and technical detail. You'll influence decision-makers, shape future approaches and help establish reusable AI and automation patterns that can be applied across the organisation, supporting the responsible and sustainable adoption of emerging technologies.

What You’ll deliver

• Identify, assess and prioritise AI, automation and process improvement opportunities that deliver measurable business value and enhanced service outcomes.
• Challenge current-state processes and work with stakeholders to define future-state solutions enabled by technology.
• Drive high-value AI and automation initiatives from concept through to successful implementation and adoption.
• Maintain and actively manage a prioritised backlog of opportunities and initiatives, balancing business value, organisational priorities and delivery capacity.
• Lead discovery activities, workshops and analysis to develop business cases, recommendations and solution options that support informed decision-making.
• Partner with business leaders, solution architects and delivery teams to design practical, scalable and sustainable solutions.
• Contribute to AI and automation governance, reusable design patterns and knowledge assts that support future initiatives across Casey.
• Provide advice on emerging AI and automation capabilities, opportunities, risks and implementation considerations.

What You’ll Bring

You enjoy identifying opportunities, solving complex problems and turning ideas into outcomes. Curious about the potential of AI and emerging technologies, you're motivated by finding practical ways to improve how people work and deliver value.

You combine strategic thinking with hands-on delivery, confidently engaging stakeholders, facilitating workshops, developing business cases and shaping solution options. You know how to bring people together and build momentum toward shared outcomes.

• Demonstrated experience in business analysis, solution analysis, process improvement, automation, digital transformation or related disciplines.
• Knowledge of business analysis frameworks, tools and techniques, preferably aligned with the IIBA Business Analysis Body of Knowledge (BABOK).
• Demonstrated experience delivering or supporting artificial intelligence (AI), automation, robotic process automation (RPA), workflow automation or process improvement initiatives.
• Demonstrated experience identifying, analysing and assessing business problems, opportunities and solution options.
• Demonstrated experience facilitating workshops, discovery activities and stakeholder engagement across all levels of an organisation.
• Experience developing business requirements, solution options, business cases, recommendations and other analysis artefacts to support decision-making.
• Ability to assess and communicate the benefits, risks, feasibility, complexity and implementation considerations of proposed solutions.
• Demonstrated experience working in Agile delivery environments (Scrum, Kanban or similar).
• Strong communication, facilitation, negotiation and stakeholder management skills.
• Consultative approach with a collaborative working style.
• Proficiency in leveraging Generative AI (GenAI) tools and techniques to analyse information, generate insights and artefacts, and support decision-making.
• Willingness to undergo a National Criminal History Check and Working with Children Check.

How to Apply

If you’re passionate about making a difference and want to be part of a forward-thinking team, we’d love to hear from you!

Apply online by submitting your cover letter and resume.

For enquiries, contact Paul Dow – Team Leader Business Analysis at talent@casey.vic.gov.au

Applications close at 11:55pm on Sunday 19 October 2026.

Please note: Applications are only accepted via our online portal.

Our Commitment to Diversity & Inclusion

The City of Casey is proud to be an inclusive, child-safe, and equal opportunity employer.

We welcome applications from people of all ages, genders, cultures, backgrounds, and abilities, including those with a disability, Aboriginal and Torres Strait Islanders, LGBTIQA+ communities, multicultural communities, and refugee or migrant backgrounds.

We are committed to providing a diverse, safe, and inclusive environment where everyone can grow and succeed. We promote gender equity and actively address barriers to employment, ensuring participation without discrimination and supporting workplace adjustments.

For any reasonable adjustments or access needs during the application or interview process, please contact the Talent Team at 9709 9633 or Talent@casey.vic.gov.au.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Please note: Unsolicited emails or approaches from recruitment agencies will not be accepted

The City of Casey reserves the right not to make any appointments for this position.

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