Senior Assistant

Job Description

Are you ready to join a dynamic team where your attention to detail and communication skills can make a real impact? Are you excited to help ensure timely payments and maintain positive relationships with clients?

‘The role is a 12-month fixed term assignment’

About the role

As our Senior Assistant, you'll help deliver a high-performing, customer-oriented Accounts Receivable service that supports the LEGO® Group's business operations. You'll manage collections activities across assigned countries within the EMEA region, support accurate and timely transaction processing, and work closely with customers and stakeholders to resolve payment and account issues.

Required Qualifications

• Delivered 1-2 years of professional experience in a finance-related role or a position with transferable capabilities.
• Managed debt collection and follow-up activities for customer accounts.
• Used Microsoft Office at an experienced level to support daily business activities and reporting.
• Produced accurate financial transactions, reconciliations, and account analyses.
• Communicated effectively in English at an advanced level as well as an additional European language

Preferred Qualifications

• Worked with SAP in a finance or collections environment.
• Gained experience in other business functions that support financial operations.
• Contributed within highly collaborative working environments.

What you'll build

• Manage debt collection activities across assigned EMEA markets.
• Follow up on overdue balances and support collection activities.
• Resolve customer disputes and payment issues through direct engagement.
• Release orders in line with policies and credit limit utilisation requirements.
• Prepare ageing reports, statements of account, and customer reconciliations.
• Support credit-risk activities and help improve DSO and overdue performance.
• Escalate operational issues and contribute ideas for process improvement.

If you've worked in a role where you've managed collections activities, reconciled accounts, and engaged directly with customers to resolve payment challenges, you'll feel at home here. What matters most is accuracy, strong organisation, and the ability to manage multiple priorities while maintaining high service standards.

Life on the team

You'll join the Accounts Receivable department, a team focused on delivering consistent, high-quality, customer-oriented services that create value across the LEGO Group. We're building a sustainable, high-performing function where collaboration, quality, process excellence, fun, and a positive working environment are important. You'll work with colleagues who take ownership, embrace change, learn quickly, and continuously look for ways to improve how work gets done.

What success looks like

Success in this role means maintaining strong collections performance, helping assigned business units meet ageing and bad debt targets, and building trusted relationships with customers and stakeholders. You'll work closely with internal teams and external customers to keep processes running smoothly while identifying opportunities to improve efficiency and service delivery

#EL - LI1

• Entry level
• Analytical, detail - and high-quality oriented

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Beware of Recruitment Scams

We are aware of reports of fraudulent emails and social media messages from individuals falsely claiming to represent the LEGO Group recruitment teams. Please check that recruitment communications are from an official LEGO® email address before responding

About Us

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, and having fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.