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SENIOR AZURE PLATFORM SUPPORT ENGINEER

Hiring from
India
Work type
Hybrid
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Job Description

HIRING | SENIOR AZURE PLATFORM SUPPORT ENGINEER

Position: Senior Azure Platform Support Engineer – Commercial, ETRM, Market Data & Business Applications
Location: Mumbai / Bengaluru
Work Mode: Hybrid
Experience: 9+ Years
CTC: ₹18–20 LPA

Role Overview
We are looking for a Senior Azure Platform Support Engineer with strong hands-on experience in supporting, deploying, administering, automating, and optimizing business-critical applications hosted on Microsoft Azure.

The role will focus on Azure Windows Server VMs, Azure SQL Managed Instance, vendor/enterprise applications, CI/CD, automation, troubleshooting, performance tuning, and application platform operations.

Key Responsibilities

  • Deploy, configure, upgrade, patch, administer, and support Commercial, ETRM/CTRM, Market Data, and vendor applications.
  • Administer applications hosted on Azure Windows Server VMs and Azure SQL Managed Instance.
  • Manage Windows Services, IIS, scheduled tasks, certificates, service accounts, middleware, and application configurations.
  • Build and maintain GitHub Actions workflows for deployments, releases, database deployment, validation, approvals, and rollback.
  • Use Terraform for application environment provisioning within enterprise-approved standards.
  • Develop PowerShell/scripts for automation, patching, health checks, configuration validation, and log collection.
  • Troubleshoot application, Windows, SQL MI, connectivity, integration, certificate, storage, and configuration issues.
  • Perform performance tuning, capacity planning, monitoring, RCA, and reliability improvements.
  • Support application upgrades, environment refreshes, DR/resilience testing, and lifecycle activities.
  • Collaborate with Development, Business SMEs, Vendors, Cloud, Database, Security, and Service Management teams.
  • Maintain technical documentation, deployment procedures, support runbooks, and operational standards.

Mandatory Technical Skills

Azure Windows Server VMs
Azure SQL Managed Instance
Application Administration & Production Support
GitHub Actions
Terraform
PowerShell
Git & CI/CD
Release Management & Environment Provisioning
Windows Services & IIS
Scheduled Tasks, Certificates & Service Accounts
SQL Diagnostics, Backup & Restore
Application Connectivity & Troubleshooting
Monitoring, Performance Tuning & Capacity Planning
Root Cause Analysis & Reliability Engineering

Preferred Skills

  • Experience with ETRM/CTRM, Energy Trading, Market Data, Risk, Scheduling, Logistics, Settlement, or Pricing platforms.
  • Exposure to RightAngle, TriplePoint, PlanLogic, Endur, ZEMA, or similar vendor applications.
  • Azure Monitor, Log Analytics, Application Insights, Splunk, REST APIs, middleware, messaging, .NET, Python, Bash, or enterprise schedulers.
  • Knowledge of ITIL, change management, SOX controls, audit readiness, and disaster recovery.
  • Relevant Azure, GitHub, Terraform, or SQL certifications are an advantage.

Education & Experience

  • Bachelor’s degree in Computer Science, IT, Engineering, MIS, or related field; equivalent experience considered.
  • 9+ years overall experience in application platform engineering, DevOps, application operations, SRE, or related roles.
  • 3+ years hands-on experience supporting Azure-hosted Windows and SQL-based business applications.
  • Proven experience in application deployments, vendor upgrades, automation, production support, and platform improvements.


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