SENIOR BUSINESS ADVISOR, OPERATIONS - Montreal and North Shore

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The Senior Business Advisor, Operations, delivers both standard and customized consulting projects within the Operations department. This position focuses on providing professional, high-impact solutions that help entrepreneurs improve their performance and grow their business.

CHALLENGES TO BE MET

Project execution

• Lead and carry out standard and tailor-made consulting mandates.
• Deliver effective solutions in areas such as:
  • Operational Assessments
  • Optimization of plant layout
  • Business Process Optimization
• Ensure high-quality results for clients, driving their business growth.

Project Management

• Manage project scope, budget, timelines and objectives.
• Perform quality assurance checks on the work and project deliverables.
• Apply best practices in project management to ensure successful delivery.

Subject matter expertise

• Act as a recognized expert in operational efficiency.
• Stay up-to-date on market trends, emerging technologies, and operational best practices.
• Contribute to the development and continuous improvement of consulting solutions and tools.

Business Development and Sales Support

• Support sales activities by:
  • conducting client needs assessments
  • Contributing to the development of tailor-made proposals
• Work closely with client partners to transfer knowledge, complete projects and identify new business opportunities.
• Participate in outreach and marketing initiatives to promote the services offered by the firm.

WHAT WE ARE LOOKING FOR

Education

• Bachelor's degree in:
  • Business Administration
  • Industrial Engineering
  • Operations Management
  • Or in a related field
• An MBA or relevant professional designation is considered an asset.

Experience

• At least 10 years of consulting experience, ideally with a consulting firm.
• Solid experience in the following areas:
  • Operational efficiency
  • Optimization of operations
  • Lean Methodologies
  • Six Sigma Practices

Technical knowledge

Experience in the following areas is highly desirable:

• Supply Chain Management
• Operations, Digitalization & AI
• Robotics and Automation
• ERP, MES, MWS, and other operations management systems

Skills and Abilities

• Deep expertise in operational excellence and business transformation.
• Ability to develop pragmatic and results-oriented solutions for SMEs.
• Strong strategic coaching and advisory capabilities.
• Proven experience in managing and carrying out consulting mandates.
• Excellent project management skills.
• Strong communication, facilitation and presentation skills.
• Proven relationship management and stakeholder engagement skills.
• High emotional intelligence and collaborative spirit.
• Strong customer focus and commitment to delivering measurable value

Additional Requirements

• Professional bilingualism in French and English (oral and written).
• Availability to travel within the region.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

About Us

BDC is a bank unlike any other. We are the only bank dedicated exclusively to the development of Canadian businesses. The only institution whose purpose is to promote the growth of the Canadian economy by focusing on the success of small and medium-sized businesses, with a human touch and a genuine presence. At BDC, we’re changing people’s and businesses’ lives for the better. That’s what makes us unique as a bank.

That’s why we are banking at another level.