Senior Business Analyst

Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team - and we’re a friendly bunch! We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company that’s disrupting the sector, and we’re passionate about our diverse team and our customers. All of our people are responsible for the success of Gousto, and we’re passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with. JOB DESCRIPTION Based within our Supply Chain & Logistics division and reporting directly to the Senior Manager D&SP, you will own the core datasets, Semantic Layer, and reporting automation that underpin D&SP's forecasting, capacity, and labour-planning decisions. As an individual contributor, you will play a central role in transforming our planning capabilities and driving self-service insights across the function. You will reduce manual analysis by automating recurring deep dives (MAPE/WMAPE, Forecast Forum, monthly reporting) and building self-service insight tools. In this role, you will expand D&SP's remit beyond forecasting into end-to-end planning optimisation, including line scheduling, decant, and datecoding, while building analytical models to support scenario planning, S&OP, and production-scheduling decisions. Core Responsibilities Owning and evolving D&SP's core datasets and Semantic Layer (dbt/Databricks) to support trusted, self-service reporting and analytics Automating recurring reporting, performance analysis, and insight generation, including WMAPE/MAPE deep dives, Forecast Forum packs, and monthly reporting Building and maintaining analytical models and tools for scenario planning, S&OP, and production-scheduling decisions Driving the evolution of planning tools by identifying automation and optimisation opportunities Leading root-cause investigations into forecast inaccuracy, quantifying financial impact, and recommending fixes Running Forecast Forum and similar cross-functional sessions, coordinating actions across D&SP, Data Science, Material Planning, and Menu Planning Partnering with Data Science and engineering teams to scope and prioritise tech-enabled forecast improvements Supporting high-priority ad-hoc planning requests, such as new-market SKU feasibility, retail-partner demand tooling, and stock transfer tools Exploring and applying AI/LLM-based approaches to reduce manual analysis and move toward an AI-enabled planning function Mapping operational dependencies and constraints as D&SP's scope expands into line scheduling, decant, and datecoding Who You Are Proficient in SQL and experienced with cloud data platforms like Databricks or dbt, with exposure to designing or working with Semantic Layers and data models Possessing basic knowledge of Python or Apps Script for building simple automation and analytical tools Strong in quantitative reasoning, comfortable with forecast error metrics (MAPE/WMAPE), scenario modelling, and cost-benefit analysis Knowledgeable in AI and LLM concepts and how they can be applied to reduce manual reporting and analysis Experienced in partnering with data science and engineering teams to translate business needs into technical requirements Skilled in stakeholder communication and facilitation, including running forums and presenting findings to senior stakeholders A structured problem solver in ambiguous, cross-functional, and operationally complex environments Equipped with supply chain, forecasting, or production-planning domain knowledge (a strong plus) ADDITIONAL INFORMATION Benefits Click here to see our company benefits ! Gousto is for everyone: Whether it’s creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. Across our business we lead with inclusivity and strive for equality in all we do; working hard to ensure Gousto is an environment where you can be totally yourself. Everyone is welcome and we’re looking for applications from people of all backgrounds and experiences. Excited but wondering if you tick every box? We recommend applying anyway so that we can review your profile . And, if you’re in a job share, why not just apply as a pair. For our roles outside of Operations, most of our people spend 1 or 2 days in our offices every week, combining the benefits of flexibility and time together with colleagues. We want to enable you to do your best work, and if you require additional flexibility, please talk to us about it. If you have a disability that you’re worried will affect you during the interview process, please let us know and we will do our best to help you feel comfortable. We’d love it if you could submit your application online. If you require an alternative method of applying, please let us know.