Senior Business Analyst

About the role We are looking for a versatile and experienced Senior Business Analyst to join our team based from Helensburgh, Scotland . This role benefits from our 4xFlex working pattern, offering a 4-day working week Monday - Thursday and hybrid working, with typically 2 days a week onsite and 2 days working from home (subject to business needs) As our Senior Business Analyst you will operate primarily within an Agile software development environment, while also possessing the ability to write formal URDs (User Requirements Documentation) more aligned to traditional waterfall projects. You will play a key role in shaping, capturing, and delivering requirements across complex programmes within a secure and highly regulated environment. Working closely with stakeholders, developers, and operational teams, you will help design and implement systems that support hundreds of users across the Ministry of Defence and contribute directly to critical operational decision making. The successful candidate will operate across multiple disciplines and workstreams, leading analysis activities and supporting delivery throughout the project lifecycle. Alongside strong collaboration skills, you must be comfortable working independently and taking ownership of projects, deliverables, and outcomes. Key Responsibilities Write high-quality user stories and acceptance criteria for Agile delivery teams Produce User Requirements Documents (URDs), process documentation, and supporting project artefacts Run yearly reviews of software with the customer to confirm applications are operating as required and document improvements Facilitate stakeholder workshops to gather, validate, and prioritise requirements Develop As-Is and To-Be process models to support business change and service improvements Act as the liaison between business stakeholders and technical teams within a DevOps environment Support application delivery lifecycles, ensuring alignment with business and operational objectives Contribute to backlog management, sprint planning Maintain end-to-end traceability of requirements through delivery, testing, and implementation Manage requirements throughout their lifecycle, from initial concept and epic definition through to user story refinement Operate across multiple workstreams, balancing competing priorities and delivery timelines Engage with defence stakeholders while ensuring adherence to security and regulatory standards Why You’ll Love Working Here 4-day working week (Mon–Thu) – enjoy a true work–life balance Hybrid working – typically 2 days onsite, 2 days remote Collaborative culture – work alongside some of the brightest minds in the UK Be part of an organisation delivering cutting-edge Defence and technology programmes that make a real impact The successful candidate must achieve the appropriate level (SC) of security clearance. More details can be found here Required skills, qualifications and experience Proven experience as a Business Analyst Experience working within a DevOps environment Strong knowledge of Agile methodologies (Scrum/Kanban) and traditional Waterfall delivery approaches Experience writing user stories, acceptance criteria, URDs, and formal specifications Experience facilitating workshops and engaging stakeholders at all organisational levels Proficiency in process mapping and business analysis techniques, including As-Is and To-Be modelling Ability to manage competing priorities across multiple workstreams Strong communication skills, with the ability to engage both technical and non-technical audiences Experience supporting delivery activities and managing workstreams or project components Familiarity with tools such as JIRA, Confluence and Visio Desired Skills Experience as a Business Analyst within Defence, MoD or similar Government Department