Senior Business Analyst

The role lies within Enterprise Data Office – Markets, Client, Master and Reference Data and Data Concerns team. Specifically, the role sits in Stakeholder management and collaboration team. The Stakeholder Management and Collaboration Team is responsible for designing and creating client-oriented messaging, redesigning the way we view data analysis, aimed at helping stakeholders make efficient and timely decisions. Driving standardization and consistency across the team for better alignment and collaboration. Driving efficiency through automation and process improvement across the broader team.

The Business Analytics Sr. Analyst will support reporting, metrics management, and stakeholder engagement by transforming complex data into meaningful insights, and dashboards that drive informed decision-making. This role combines analytical expertise with creativity and digital content design to develop impactful reporting solutions, executive-ready presentations, and user-friendly collaboration tools. The individual will also enhance SharePoint sites and other team messaging tools, improving knowledge management, accessibility, and overall user experience. Success in this role requires strong technical aptitude, data visualization and design, and the ability to translate business needs into intuitive reporting tools, dashboards, and communications that deliver measurable value to internal and external stakeholders.

Responsibilities:

• Develop and maintain dashboards, scorecards, metrics reporting, and data visualizations to support business decision-making.
• Analyze data from multiple sources to identify trends, risks, opportunities, and actionable insights.
• Translate complex data into clear, compelling presentations, and stakeholder-facing content.
• Partner with stakeholders to define requirements and deliver reporting and analytics solutions that address business needs.
• Enhance SharePoint sites and collaboration tools to improve accessibility, communication, and user experience.
• Support automation, process improvement, and standardization initiatives to increase efficiency and reduce manual effort.
• Evaluate and implement new technologies, tools, and data sources to enhance reporting and collaboration capabilities.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Relevant Experience & Education: Bachelor's degree (or equivalent) with 3–8 years of experience in business analytics, BI, reporting, or digital content (financial services/regulated industry preferred).
• Data Insights & Critical Thinking: Strong analytical and problem-solving skills with a proven track record of translating complex data into actionable business insights.
• BI & Dashboard Development: Hands-on experience designing and building interactive dashboards, scorecards, and visualizations using Tableau, Power BI, or equivalent platforms.
• Data Storytelling & Executive Communication: Exceptional presentation and storytelling skills, capable of delivering compelling narratives and clear insights to diverse audiences.
• Technical & Microsoft 365 Mastery: Advanced proficiency in Excel, PowerPoint, and Microsoft 365, with SharePoint and intranet/site design experience preferred.
• Stakeholder Collaboration & Requirements Gathering: Skilled in partnering directly with cross-functional stakeholders to capture business requirements and deliver impactful solutions.
• Project, Process & Automation Management: Experience managing end-to-end projects, driving process improvement, and executing workflow automation initiatives.
• Agility, UX & Multitasking: Self-starter with high attention to detail, visual design/UX acumen, and the ability to manage competing priorities independently and collaboratively.

What we can offer you:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees
• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract: https://tbcdn.talentbrew.com/company/287/cms/v3/docs/policies/RemunerationRegulations-KeyProvisions-CitibankEurope_plc_05012025_A.pdf

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

•Working Environment: office setting
• Effort: minimal physical effort required. High levels of prolonged and intense concentration may be required in front of computer.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Primary Location Full Time Salary Range:

151 920,00 zł - 258 680,00 zł

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.