Senior Business Analyst

Testing Business Analyst

Role Overview
As a Lead Business Analyst, you will be part of a team delivering high-quality product-based solutions to clients, focusing on determining business requirements. You will take responsibility for functional, technical, and management aspects of assignments, projects, and operations to meet both company and client objectives. Additionally, you will play a key role in growing the practice by participating in pre-sales and sales activities, as well as contributing to proposals.
In this role, you will support junior team members by providing guidance, training, and supervision to help build their skills. Building on the senior role, you will oversee a team of analysts and coordinate their efforts on large-scale projects. You will ensure that all business analysis activities align with organisational goals and standards. Your responsibilities could also include resource planning, managing project timelines, and ensuring quality assurance. This role requires strong leadership skills and the ability toprovide high-level guidance and support.

Key Responsibilities
Requirements Elicitation: Leading complex requirement gathering sessions with multiple stakeholders, at different organisational levels, from cross-functional teams to capture comprehensive and detailed business needs.
Process Modelling and Improvement: Creating complex process models to visualise current and future business processes, identifying inefficiencies and recommending improvements. Driving continuous improvement initiatives to enhance business processes and increase efficiency.
Documentation: Developing comprehensive and complex documentation, including business requirements documents (BRDs), functional specifications, and user stories.
Stakeholder Management: Leading client engagement within scope of responsibility. Building and maintaining strong relationships with senior stakeholders and acting as a primary contact for the client for an entire solution.
Solution Design: Overseeing or participating in the design and validation of high-level functional solutions that meet business requirements, address feasibility issues, align with technical constraints and comply with the project framework (concepts, standards, user experience, etc.). Actively collaborating with architects on designing application architecture to match functional requirements. Proposing innovative solutions that meet the client’s challenges.
Testing and Validation: Defining high complexity acceptance criteria. Developing and executing test plans, for major components of a solution, to ensure solutions meet business requirements and are free of defects.
Prototyping: Building prototypes where required.
Support and Training: Providing functional support to the delivery team. Supporting and training of end-users to ensure they can effectively use new systems and processes.
Project Leadership: Contributing to project planning, scheduling, and tracking to ensure timely delivery of project milestones. Leading and coordinating business analysis activities across multiple projects. Validating and challenging statements of needs where required. Independently organising tasks to optimise delivery within the scope of responsibility.
Strategic Planning: Collaborating with senior management to align business strategies with organisational goals and ensuring that business analysis activities align with the strategic goals and objectives. Contributing to developing the Group’s global end-to-end business analysis offering.
Risk Management: Identifying potential risks, developing mitigation strategies and ensuring they are effectively managed. Evaluating risks within the defined scope and escalating when appropriate.
Mentoring and Coaching: Providing guidance and support to junior and senior business analysts, helping them develop their skills and advance their careers. Reviewing the work of the employees under their supervision. Recommending and providing training when necessary. Involved in recruitment and induction.
Continuous Improvement: Continuously seeking opportunities for process improvements (productivity, agility, customer satisfaction) and driving initiatives to enhance business performance.
Quality Assurance: Ensuring the quality and accuracy of business analysis deliverables.
Compliance: Applying and following relevant processes and standards.
Pre-sales and Sales: Participating in pre-sales activities and contributing to proposals and business cases. Identifying sales opportunities.
Innovation and Best Practice: Staying up to date with industry trends and best practices and applying this knowledge to drive innovation within the organisation.
Team Collaboration: Participating in knowledge-building, disseminating expertise and contributing to internal communities. Participating in leading the team while helping to create a positive and motivating environment