Senior Business Analyst (System Analyst) / IBS

Inetum Polska is part of the global Inetum Group and plays a key role in driving the digital transformation of businesses and public institutions. Operating in cities such as Warsaw, Poznan, Katowice, Lublin, Rzeszow, Lodz the company offers a wide range of IT services. Inetum Polska actively supports employee development by fully funding training, certifications, and participation in technology conferences. Additionally, the company is involved in local social initiatives, such as charitable projects and promoting an active lifestyle. It prides itself on fostering a diverse and inclusive work environment, ensuring equal opportunities for all. Globally, Inetum operates in 19 countries and employs over 28,000 professionals. The company focuses on four key areas: Consulting (Inetum Consulting): Strategic advisory services that help organizations define and implement innovative solutions. Infrastructure and Application Management (Inetum Technologies): Designing and managing IT systems tailored to clients’ individual needs. Software Implementation (Inetum Solutions): Deploying partner solutions from industry leaders like Microsoft, SAP, Salesforce, and ServiceNow. Custom Software Development (Inetum Software): Creating unique software solutions to meet specific client needs. With strategic partnerships with major technology giants, including Microsoft, SAP, Salesforce, and ServiceNow, Inetum delivers advanced technological solutions tailored to customer requirements. In 2023, Inetum reported revenues of €2.5 billion, underscoring its strong position in the digital services market. Inetum distinguishes itself by offering a comprehensive range of benefits that meet the diverse needs of employees, providing flexibility, support and commitment. Here's what makes working at Inetum unique: Flexible and hybrid work: Flexible working hours. Hybrid work model, allowing employees to divide their time between home and modern offices in key Polish cities. Attractive financial benefits: A cafeteria system that allows employees to personalize benefits by choosing from a variety of options. Generous referral bonuses, offering up to PLN6,000 for referring specialists. Additional revenue sharing opportunities for initiating partnerships with new clients. Professional development and team support: Ongoing guidance from a dedicated Team Manager for each employee. Tailored technical mentoring from an assigned technical leader, depending on individual expertise and project needs. Community and Well-Being: Dedicated team-building budget for online and on-site team events. Opportunities to participate in charitable initiatives and local sports programs. A supportive and inclusive work culture with an emphasis on diversity and mutual respect. Project Description We are developing and enhancing an application that supports operational processes in the banking sector. Currently, we are looking for a System Analyst to join a team supporting retail banking processes. In this role, you will be responsible for gathering requirements and designing workflows on our internal banking platform (based on IBM FileNet). Due to the nature of the role, we are looking for someone with experience in workflow systems and strong SQL skills. Main Tasks Working in a self-organizing team following Agile methodologies (Scrum) Collaborating with internal stakeholders to analyze business needs Co-creating business documentation Designing functionalities using available tools Preparing functional documentation Breaking down features into smaller tasks Implementing assigned tasks within the platform Performing functional testing and supporting user acceptance testing Requirements: Minimum 4 years of commercial experience as a System Analyst Strong analytical skills and ability to solve complex process-related problems Ability to translate business needs into system solutions using available tools Experience in creating and interpreting UML and BPMN models Knowledge of required technologies: SQL, REST API Understanding of basic programming concepts and object-oriented design principles Experience with at least one workflow / low-code platform: Camunda, IBM BAW, Ferryt, or Pega