CR

Senior Business Rates Officer

Salary
£31/hr
Hiring from
United Kingdom
Work type
Hybrid
Posted
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About Us

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.



Job Description

5 Months Contract with a Local Authority

Umbrella - £31.00 per hour - Umbrella

Job Purpose

As a Senior Business Rates Officer, you will lead and coordinate the Business Rates and Visiting Team, overseeing billing, collection, recovery, reliefs and exemptions. You will ensure compliance with legislation, maximise revenue collection and support the council's Business Rates service through effective performance management and technical expertise.

Key Duties/Accountabilities

• Supervise and coordinate the Business Rates and Visiting Team.
• Monitor workloads, targets and service performance.
• Undertake quality assurance checks and performance reviews.
• Manage Business Rates billing, collection and recovery processes.
• Administer Business Rates reliefs, exemptions, discounts and grants.
• Manage Business Improvement District (BID) levy collection processes.
• Respond to complex enquiries from ratepayers and their representatives.
• Liaise with enforcement agents, courts, legal services and external agencies.
• Represent the Council in court proceedings relating to Business Rates.
• Initiate recovery and insolvency proceedings where appropriate.
• Monitor collection performance and maximise income generation.
• Support annual billing exercises and statutory returns.
• Ensure compliance with Business Rates legislation and case law.
• Provide leadership, coaching and support to team members.

Essential Experience Required

• Previous experience within Business Rates (NNDR) administration.
• Experience in a supervisory or team leadership role within Revenues.
• Strong knowledge of Business Rates billing, collection and recovery.
• Experience administering reliefs, exemptions and discounts.
• Experience managing performance and service targets.
• Experience dealing with enforcement processes and legal recovery action.
• Experience liaising with courts, enforcement agents and legal teams.
• Excellent leadership, communication and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Knowledge of relevant legislation and Business Rates case law.

Qualifications

• IRRV Qualification/Membership desirable.
• Alternatively, relevant Revenues qualification and commitment to further study.
• GCSE Maths and English (or equivalent).

Additional Information to Note

• Working Hours: Full Time.
• Location: Basildon.
• Hybrid Working.
• Office Attendance Required 1 Day Per Week.
• Experience within Local Authority Revenues Services is essential.
• Court representation experience highly desirable.
• Pre-Employment Vetting Required.
• Closing Date: 25th October 2026.
• We work on bi-weekly payment schedule.
• Apply ASAP.



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