Senior Content Specialist (English | Content Marketer | AI CX)

About SleekFlow

SleekFlow is an AI Suite for Revenue-Driving Conversations. We are trusted by over 2,000 enterprises globally. But we are more than just a SaaS company; we are an AI-native movement redefining the B2C relationship across 70+ countries.

At our core is AgentFlow—an AI GTM workforce that learns, improves, and acts as a self-healing knowledge base for businesses. From first-click conversion to long-term retention, we turn every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, the UAE, and the US, we are looking for exceptional people to help us build an AI operating system that matters.

Join us and rewrite how the world engages at scale.

Mid level

Location: KL, hybrid

Prior Experience in SaaS/tech/digital media is preferred

Fluency in written English. Mandarin is a nice-to-have.

Role Overview:

We're seeking a Senior Content Specialist with 3 - 5 years of proven SaaS/tech/digital media experience to join our storytelling efforts. You'll be the architect of our voice, blending SEO mastery with AI-optimized (AIO) strategies to produce high-impact assets that fuel inbound leads, boost engagement, and drive revenue. If you're fluent in English, passionate about turning complex topics into compelling narratives, and ready to own the full content lifecycle, this is your opportunity to shape SleekFlow's story.

Key Responsibilities:

• Strategize, research, create, translate, edit, and optimize multilingual content across formats—including blog articles, press releases, website copy, ad materials, landing pages, video scripts, social media posts for LinkedIn, e-books, and whitepapers—ensuring alignment with our brand tone, style guidelines, and target audience in the SaaS, social commerce, conversational AI or chat marketing spaces.
• Collaborate with the SEO team to conduct in-depth keyword research, apply advanced SEO and AIO best practices (e.g., leveraging tools like Google Analytics, SEMrush, or AI-driven optimizers), and track performance metrics to iteratively improve content ROI, such as organic traffic growth, conversion rates, and engagement.
• Own the end-to-end content projects autonomously: from brainstorming innovative ideas and outlining structures to delivering polished, engaging pieces on a consistent schedule—while collaborating with SEO specialists and content managers on high-level strategies for blogs, landing pages, and long-form assets.
• Develop a profound understanding of SleekFlow's products through rigorous research, translating technical features into customer-centric stories that resonate globally.
• Manage workflows using digital tools like Contentful, Phrase, Asana, and Google Analytics to upload, track, and optimize content performance—ensuring we hit quantity targets (e.g., X blogs/month, Y videos/quarter) without sacrificing quality.
• Experiment with emerging trends in content marketing, such as AI-assisted personalization or interactive formats, to keep SleekFlow at the forefront of the industry.

Requirements:

• Bachelor's degree in Languages, Communications, Journalism, Marketing, or a related field (or equivalent professional experience).
• 3 - 5 years of hands-on experience in content writing/marketing, ideally in a tech environment, with a portfolio showcasing high-performing pieces in B2B tech or marketing.
• Proficiency in English — with the ability to write fluently, translate accurately, and adapt tones for diverse audiences. (Proficiency in additional languages like Mandarin, Arabic, German, Italian, or Dutch is an added bonus)
• Strong command of grammar, language nuances, and storytelling techniques.
• Advanced knowledge of SEO and AIO principles, including on-page optimization, content clustering, and AI tools for efficiency (e.g., experience with GPT models or similar for ideation and refinement).
• Proven track record of using analytics to optimize content and achieve business outcomes, such as increased lead generation or user retention.
• Self-starter mindset with excellent time management; comfortable in a fast-paced, remote-first environment.
• Bonus: Experience in social commerce or conversational AI niches, or familiarity with tools like HubSpot, SemRush, or Contentful.

Our Culture Code

• Open-mindedness – We welcome different viewpoints and give and take feedback openly, always ready to challenge our own assumptions.
• Collaboration – We have each other's back, share knowledge freely, and treat every teammate with equal respect.
• Growth – We pursue continuous improvement, embrace new challenges, and treat mistakes as chances to learn.
• Ownership – We take initiative, see things through, and hold ourselves accountable for the outcome.
• Grit & Adaptability – We stay resilient through setbacks and adapt to change with patience and persistence.

What We Offer

• Attractive compensation package including a 13th-month salary
• Stock options in a rapidly growing startup
• A fun, diverse, and international team culture
• Comprehensive group medical insurance
• Transport allowance
• Examination & education allowance
• Paid birthday leave
• Flexible work-from-home policy
• “Work From Anywhere” scheme
• Rewarding continuous learning from experienced team leads
• Many more exciting perks and growth opportunities!

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate.

SleekFlow is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.