Senior Credit Control Manager

What you´ll do

• Operates day-to-day credit management activities and ensures proactive risk-avoidance
• Decides on release of orders and credit limits accord. to decision matrix; ensures and safeguards Global Credit Policy and reg.
• Manages third-party collection agencies and legal affairs relating to debtors
• Conducts risk assessments for all Legal Contract Management (LCM) customers and updates approval sheets
• Monitors credit risks, analysis, mitigates risks, while enabling sales and avoiding bad debts Authorizes non-standard payment terms for risky customers in coordination with sales managers
• Reports payment terms development and performance
• Supports business on commercial agreements, ensuring internal and external networking
• Conducts regular reporting; tracks, analyzes and optimizes account receivables and collection activities Performs customer visits
• Drives end-to-end process optimization and implementation of best practices in country / cluster Measures SSC-cooperation and performance as defined in regional service level agreements Acts as escalation level for BU's and SSC in all OTC-sub processes

What makes you a good fit

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or related fields.
• Minimum 8-10 years of experience in Credit Management, Accounts Receivable (AR), Collection Management, or Order-to-Cash (OTC) processes within multinational companies (MNCs).
• Proven experience in managing customer credit risk, collection activities, bad debt prevention, and credit limit approvals.
• Strong knowledge of credit assessment, financial analysis, risk mitigation, and commercial contract review.
• Experience leading and developing a team, with the ability to manage stakeholders across Sales, Finance, Shared Service Center (SSC), and external collection agencies.
• Strong analytical, problem-solving, and decision-making skills with the ability to balance risk control and business growth.
• Excellent communication and stakeholder management skills with the ability to influence and challenge business partners when necessary.
• Experience working in a regional or multinational matrix organization is highly preferred.
• Good command of spoken and written English.
• Credit analysis risk management portfolio management financial analysis cash flow credit analysis financial planning financial reporting

Some perks of joining Henkel

• Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
• Diverse national and international growth opportunities
• Global wellbeing standards with health and preventive care programs
• Gender-neutral parental leave for a minimum of 8 weeks
• Employee Share Plan with voluntary investment and Henkel matching shares
• Medical Coverage for employees and eligible dependents
• Provident Fund
• Annual Physical Examination for employees
• Discounts on company products

At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.