Senior DevOps & Engineering Tools Specialist

Senior DevOps & Engineering Tools Specialist MANNARINO Systems & Software Inc. is a leader in providing safety-critical systems, software, hardware and certification engineering services to the aerospace, defense, space, simulation & power generation industries. Our customer base is very large, covering traditional aerospace companies as well as new and exciting markets, including electric propulsion, Urban Air Mobility , Unmanned Aerial Vehicle and autonomous flight. The MANNARINO culture is focused on high quality, hard work, professionalism and teamwork within a highly respectful, motivating atmosphere geared towards long-term business growth. As a member of our team, you will benefit from: a comprehensive group insurance and RRSP plan a flextime policy with paid overtime discretionary bonuses a fitness reimbursement program other office perks such as catered weekly lunches and free hot beverages (espresso, coffee, hot chocolate and tea) regular company outings Career Opportunity and Primary Roles / Responsibilities Administer and support engineering tools and platforms across Windows, Unix/Linux, and virtualized environments. Manage and support CI/CD toolchains including Jenkins, GitLab, Bitbucket, Jira, and Artifactory. Develop, maintain, and optimize Ansible playbooks and automation solutions. Provide end-user support and troubleshoot incidents, service requests, and platform-related issues. Create and maintain technical and user documentation. Deliver training and guidance to users on engineering tools and processes. Monitor support performance and ensure timely resolution of incidents and requests.Promote collaboration and alignment between North American and international engineering teams. Gather, analyze, and translate business requirements into scalable technical solutions. Collaborate with technical authorities, architects, and stakeholders to identify and implement optimal tools and processes. Support deployment and lifecycle management of engineering workbenches and platforms. Manage escalations, problem resolution activities, and continuous improvement initiatives. Maintain inventories, system mappings, configurations, and platform documentation. Produce reporting and metrics related to support activities, incidents, and service requests. Required Competencies Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. Strong experience administering Windows, Unix/Linux, and virtualized environments. Hands-on experience with Jenkins, GitLab, Bitbucket, Jira, and Artifactory. Experience developing automation solutions using Ansible. Knowledge of DevOps methodologies, CI/CD pipelines, and software delivery best practices. Experience supporting enterprise engineering platforms and development environments. Strong troubleshooting, analytical, and problem-solving skills. Experience managing incidents, service requests, and escalations. Ability to communicate effectively with technical and non-technical stakeholders. Experience creating technical documentation and delivering user training. Ability to work in a global, multi-site environment. Excellent organizational and customer service skills. Miscellaneous Requirements The work model is hybrid (minimum 3 days per week at the office in Montreal). Professional proficiency in spoken and written French is mandatory. Ability to collaborate with international teams across multiple time zones. Knowledge of English is required to communicate and work with customers outside the province of Quebec. / La connaissance de l'anglais est requise pour communiquer et travailler avec nos clients situés à l'extérieur de la province de Québec. At MANNARINO, we believe that passion and a desire to learn is crucial. Diversity of thought and experiences leads to innovative solutions and creativity. This is why we would like to encourage all those interested to apply. We are an equal opportunity employer. All applicants will be held in strict confidence. Only those selected for interview will be contacted. Department Engineering Remote status Hybrid Head office As a member of our team, you will benefit from: A comprehensive group insurance and RRSP plan A flextime policy with paid overtime and off-site placement premiums Discretionary bonuses A fitness reimbursement program Other office perks, such as catered weekly lunches and free hot beverages (espresso, coffee, hot chocolate and tea) Regular company outings