Senior Digital Experience Engineer (m/f/d)

Job Description Senior Digital Experience Engineer (m/f/d) LOCATION COMPANY JOB FIELD JOB TYPE JOB ID FLEXIBLE WORK OPTIONS LOCATION COMPANY JOB FIELD JOB TYPE JOB ID FLEXIBLE WORK OPTIONS Apply now WELCOME TO BASF At BASF Digital Hub Hyderabad we develop innovative digital solutions for BASF, create new exciting customer experiences and business growth, and drive efficiencies in processes, helping to strengthen BASF´s position as the digital leader in the chemical industry. We believe the right path is through creativity, trial and error and great people working and learning together. Become part of our team and develop the future with us - in a global team that embraces diversity and equal opportunities. Responsibilities : Use Case Development & Product Collaboration Identify, evaluate, and prioritize DEX use cases (e.g. performance, stability, adoption, compliance, automation) Drive the adoption and value realization of Nexthink across the enterprise Translate business and user needs into actionable Nexthink solutions Contribute to the evolution of the Experience Management framework (e.g. XLAs, DEX KPIs) Partner with Product Owners to integrate Nexthink use cases into product and service backlogs Design and implement dashboards, campaigns, remote actions, and automations Advise product teams on experience ‑ by ‑ design using Nexthink insights Support rollout, scaling, and operationalization of Nexthink capabilities across the organization Technical Implementation & Automation Develop and maintain scripts and automations (e.g. PowerShell, Nexthink Remote Actions) Integrate Nexthink with the broader workplace ecosystem (e.g. Microsoft Intune , ServiceNow, Chatbots) Perform end ‑ to ‑ end workplace analysis and drive sustainable improvements Enable and coach teams on Nexthink best practices, usage models, and maturity development Required Qualifications Education Degree in Computer Science, Information Technology, Business Informatics, or comparable qualification Or equivalent professional experience Experience & Skills Strong experience in Enterprise Workplace / Desktop Management Solid understanding of modern Digital Workplace architectures Hands ‑ on experience in scripting and automation (e.g. PowerShell) Proven expertise in Nexthink Infintiy Platform ( dashboards, campaigns, remote actions, NQL) and Microsoft Intune (Windows and MacOS devices, policies, troubleshooting) Ability to translate technical insights into business ‑ relevant recommendations Excellent communication and stakeholder ‑ management skills Strong advantage Background in Digital Employee Experience (DEX) or Experience Management Experience integrating analytics into incident, problem, or service processes Exposure to large, complex, global enterprise environments Agile mindset and experience working with product ‑ oriented teams WHAT WE OFFER Be part of a global leader in digital transformation, working in a vibrant Digital Hub that values innovation, agility, and cross-functional collaboration. Shape the future of BASF’s digital landscape, contributing to projects that drive sustainability and make a real impact. Thrive in a high-performance culture that supports your personal and professional growth, offering diverse learning opportunities and career development. Enjoy a modern, inclusive work environment where your ideas are valued, and your curiosity and ambition are encouraged. Benefit from flexible working models, international networking, and a strong sense of purpose as we enable our customers’ green transformation and lead the way in digital excellence. Apply now A unique total offer: you@BASF At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more. A unique total offer: you@BASF At BASF you get more than just compensation. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Click here to learn more. About BASF Find out what BASF has to offer as an employer and why you should join our team. Your application Here you find anything you need to know about your application and the application process. Contact us You have questions about your application or on how to apply in Europe? The BASF Talent Acquisition Europe team is glad to assist you. Please note that we do not return paper applications including folders. Please submit copies only and no original documents. Hyderabad, IND BASF Digital Solutions Private Limited Digitalization Permanent 139292 IT and Digitalization India Hybrid