Senior Director, Product Management – Identity & Trust

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As the Sr. Director of Product Management, you will define and execute the strategy for the products that let customers know who they're transacting with and whether they can trust the agreement, signature, and data behind it — spanning identity verification, authentication, digital signature integrity, and related trust infrastructure. You'll own a critical growth area at the intersection of security, compliance, and customer experience. Own the product vision, strategy, and roadmap for the Identity & Trust portfolio, aligning it with Docusign's broader Intelligent Agreement Management (IAM) strategy. Lead and develop a team of product managers, setting a high bar for execution and customer-centric thinking. Partner cross-functionally with Engineering, Design, Sales, Legal, and Compliance to ship secure, scalable, and globally compliant identity and trust solutions. Translate complex regulatory and security requirements (e.g., eIDAS, KYC, digital identity standards) into clear, prioritized product requirements. Define and track success metrics tied to adoption, revenue impact, trust/security outcomes, and customer satisfaction. Represent the portfolio externally with key customers, partners, analysts, and at industry events. Stay ahead of market trends in digital identity, fraud prevention, and authentication technology to keep Docusign competitive. Based in Paris, France - managing a geographically distributed team of product managers across San Francisco, Seattle, Paris, Dublin, Tel Aviv and Bangalore. This position is a people manager role reporting to the GVP of Product Management. Responsibility Build the strategy and roadmap for Docusign Identity and Trust Portfolio Drive the vision and requirements, translate them to functional specifications, facilitate a sound design and deliver an efficient experience Partner with design, engineering teams and product managers across the company to understand and coordinate the development of new features and services Evaluate & prioritize requirements in partnership with sales, marketing, and product team leadership Prioritize and manage a product backlog for effective release and sprint planning Facilitate requirements definition with design and engineering partners while identifying dependencies and relative priority with other product managers Evaluate and understand enterprise compliant data policies and be the ambassador of best practices Partner with Program Management, Design and Engineering to ensure product ships on time and to quality Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic 10+ years in product management, including 5+ years in a leadership role managing PM teams Experience in identity verification, authentication, trust/security, fraud prevention, or related regulated domains Experience shipping enterprise-grade B2B SaaS products at scale Experience with relevant compliance and regulatory frameworks Bachelor's degree Preferred Excellent cross-functional leadership, communication, and executive presence MBA or technical degree Life at DocuSign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice