Senior Director, Strategic Partnerships

CuraLinc Healthcare is seeking an experienced and energetic senior-level client service professional to directly manage business relationships with key employee assistance program (EAP) partners . The Senior Director, Strategic Partnerships is responsible for developing and implementing strategies related to retention and growth.

CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey.

CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character.

We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com.

• Manage Business Relationships: Oversee and Nurture Business Relationships with a Defined Book of Partners, Ensuring their Needs are Met and Expectations Exceeded
• Provide Consultative Recommendations: Offer Strategic and Consultative Recommendations to Help Partner Clients Maximize the Value of their EAP and/or Wellness Programs
• Develop Client-Specific Engagement Strategies: Collaborate with Partner Clients to Develop and Implement Client-Specific Engagement Strategies for EAP and/or Wellness Programs, Driving Satisfaction and Program Success
• Evaluate and Refine Program Performance: Continuously Evaluate and Refine All Aspects of Program Performance, Both Internally and Externally, to Ensure Optimal Outcomes and Partner Satisfaction
• Understand Product Suite: Develop and Maintain a Comprehensive Understanding of CuraLinc's Product Suite within the Partner Ecosystem to Enable the Partner to Inform Potential Expansion of Services to Enable Partners to Differentiate in their Markets
• Build Relationships: Establish and Maintain Strong Relationships at all Levels within the Partner Organization, Fostering Trust and Collaboration
• Represent CuraLinc Healthcare: Represent Curalinc Healthcare in Partner and Partner Client Presentations, Both for Current and Prospective Clients, Showcasing the Value and Benefits of Our Services
• Coach and Develop Associates: Mentor and Develop Other Associates Working on Client Accounts, Providing Guidance and Support to Enhance their Skills and Performance

• Partner Relationship Management: Skilled at Cultivating Trusted, Consultative Relationships with Key Partners that Drive High Retention, Renewal, and Long-Term Satisfaction Across a Diverse Portfolio of Accounts
• Partnership Growth & Expansion: Proven Track Record of Identifying and Executing Growth Opportunities within Existing Partnerships, Expanding Scope of Services and Program Adoption to Increase Mutual Value
• Channel Strategy Development: Experienced in Designing and Executing Partner Channel Strategies that Align Incentives, Streamline Collaboration, and Support Scalable, Long-Term Growth
• Contract Negotiation: Skilled in Negotiating and Structuring Partner and Client Contracts, Balancing Favorable Terms with Strong, Lasting Relationships
• Exceptional Communication Skills: Demonstrated Excellence in Both Presentation and Written Communication, Ensuring Clear and Effective Interaction with Clients and Stakeholders
• Advanced Project Management: Proven Expertise in Managing Complex Projects, with Strong Organizational Skills to Ensure Timely and Successful Completion
• Results-Oriented: Highly Motivated and Driven to Achieve Results, with the Ability to Work Autonomously in a Fast-Paced Environment
• Proactive Problem-Solving: A Proactive Approach to Job Responsibilities, Consistently Seeking Innovative Solutions to Challenges
• Self-Motivated and Detail-Oriented: Self-Driven with a High Level of Organization and Attention to Detail, Ensuring Thorough and Meticulous Work
• Strategic Thinking and Leadership: Exceptional Critical Thinking Skills and the Ability to Engage at an Executive Level, Providing Strategic Direction and Leadership

• Ten (10) or More Years of Partnership Management Experience in Health Care, Employee Benefits or Insurance (EAP, Wellness/Wellbeing, Clinic, TPA, Carrier, Broker, PBM, Medical Mgmt. Technology, Etc.)
• Stable Employment History
• BS/BA Degree
• Proficiency within the Microsoft Office Suite

This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance.

CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.