Senior Engagement Manager

About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. About the job As a Senior Engagement Manager at Neo4j, you will be the strategic delivery lead steering our enterprise customers from technical vision to real-world deployment. Operating within our Professional Services organisation, you will champion the implementation of Neo4j’s industry-leading graph solutions, utilising agile, traditional, and hybrid delivery methodologies. This is a highly collaborative, technical leadership role where you will partner closely with customers, Sales, Pre-Sales Engineering, and cross-functional teams to deliver complex, high-value data initiatives on time and within budget. You will sit at the epicenter of our delivery engine, managing multi-disciplinary, multi-location teams (onshore, offshore, and partners) to unlock the business value of connections and relationships in enterprise data. Whether unearthing insights for GenAI/GraphRAG architectures, fraud detection, or knowledge graphs, you will serve as a trusted partner to mid-to-senior level customer stakeholders. You will balance rigorous project management standards with an entrepreneurial mindset, driving customer satisfaction while identifying strategic expansion and up-sell opportunities. Minimum qualifications: Bachelor's degree in Engineering, Computer Science, or a related technical field (or equivalent practical experience). 5 years of experience autonomously managing mid-to-large, complex software implementation projects or technical enterprise engagements. Proven track record of managing and developing matrixed consulting teams and cultivating deep technical relationships with mid-to-senior customer stakeholders. Experience creating, maintaining, and presenting complex project governance artifacts, including Jira backlogs, risk assessments, financial margin analyses, and delivery schedules. Solid familiarity with Professional Services Automation (PSA) tools (e.g., Certinia/FinancialForce) for resource forecasting, utilisation tracking, and project financial governance. Excellent analytical, problem-solving, and cross-functional communication skills across technical and business stakeholders. Preferred qualifications: PMP, Agile/Scrum Master, or equivalent project management certifications. 2+ years of experience working in an Engagement Management or Project Management capacity specifically within a vendor Professional Services organisation. Experience managing big data, analytics, or database infrastructure projects—ideally involving Graph technology (Neo4j), NoSQL/Relational systems (MongoDB, Couchbase, Teradata), or modern data platforms (Snowflake, Databricks). Direct experience managing project deployments on major cloud ecosystems (AWS, Microsoft Azure, or Google Cloud Platform). Deep domain vertical expertise within Financial Services, Life Sciences, Manufacturing, or High-Tech sectors. Responsibilities Lead multiple concurrent enterprise engagements, orchestrating onshore, offshore, and partner delivery resources to ensure successful execution within defined scope, timeline, and financial constraints. Partner closely with Sales and Pre-Sales Engineering during the pre-sales pipeline phase to contribute to statements of work (SOWs), define delivery plans, construct level-of-effort (LOE) estimations, and establish risk assessments. Co-lead regional resource planning sessions, managing talent allocation, project margin health, and corporate compliance guidelines through our PSA tool (Certinia). Deliver comprehensive project health dashboards, status reports, and key performance indicators (KPIs) to internal and client stakeholders, proactively identifying and mitigating integration and environment complexities. Foster a culture of knowledge sharing and solutions-oriented leadership; actively identify downstream up-sell and cross-sell opportunities that drive continuous customer success and business outcomes. Facilitate structured project close procedures, capturing lessons learned and institutionalising best practices to constantly evolve Neo4j’s professional services delivery playbook. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific , BT Group , Caterpillar , Cisco , Comcast , Department for Education UK , eBay , NBC News , Novo Nordisk , Worldline , and others . Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com . ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.