Senior Enterprise Automation Engineer

We are the Intelligent Internet Platform. We connect People, Places and Things anywhere, managing Internet Performance better than anyone else, while providing One Global Experience, giving Visibility, Control and Security through expereoOne. Expereo believes in the power of Internet connectivity. As the world's largest provider of managed internet, SD-WAN/SASE, and Cloud connectivity solutions, we power enterprises and government sites worldwide, helping to enhance every business' productivity with flexible and optimal Internet performance. As a trusted partner of Fortune 500 enterprises and carriers, our continued aim and success in helping both our customers and partners depends solely on the talented individuals that make Expereo a dynamic, effective, multicultural, and equitable environment. About the role The Enterprise Automation Engineer is responsible for designing, building, and maintaining end-to-end IT automations that support employee lifecycle processes and enterprise service operations. The role focuses on eliminating manual work, improving data consistency, enforcing security controls, and enabling Day-1 productivity through scalable, reliable automation across the Microsoft and Atlassian platforms. Responsibilities Workflow Orchestration: Design and implement automated Joiners, Movers, and Leavers (JML) processes integrating SuccessFactors with Microsoft Entra ID. Service Desk Automation: Build and maintain complex automation rules within Jira Service Management (JSM) to handle intake, approvals, and ticket routing. Identity & Access Management (IAM): Automate group memberships, license assignments, and application provisioning using Entra ID Governance and Power Automate. Endpoint Management: Script and automate device configuration profiles and application deployments via Microsoft Intune. API Integration: Develop custom "glue" code or use middleware to connect the Atlassian stack with Microsoft 365 and third-party SaaS tools. Continuous Improvement: Audit existing manual IT tasks and propose automated alternatives to reduce "toil" across the Operations team. Collaborate with platform and digital teams to ensure internal automation patterns can evolve toward broader service orchestration and platform reuse The Microsoft Stack: Deep expertise in Entra ID (Azure AD), M365 Administration, and Microsoft Intune. The Atlassian Stack: Advanced knowledge of Jira Cloud and Jira Service Management, and Automation for Jira. Scripting & Development: Proficiency in PowerShell is mandatory. Experience with Python or Graph API is a significant plus. Integration Frameworks: Experience working with REST APIs, JSON, and Webhooks. Logic & Low-Code: Mastery of Power Automate (LCS) and Logic Apps. Systems Thinking: The ability to see how a change in the HR system ripples through to the end-user's laptop and access rights. Security-First Mindset: Understanding the principle of "Least Privilege" and ensuring automations don't create security loopholes. Analytical Problem Solving: You don't just patch symptoms; you find the root cause and automate the solution. Stakeholder Communication: Ability to translate complex technical workflows into business value for HR and Finance partners. Preferred Qualifications Certifications such as Microsoft Certified: Azure Administrator Associate or Atlassian Certified Professional in Jira Service Management. Experience in a "Cloud-First" environment with a focus on SaaS operations. Familiarity with Agile methodologies and Scrum/Kanban frameworks. What We Offer A dynamic, international work environment with growth opportunities Exposure to cutting-edge technologies and large-scale global networks Learning and development support to build your career in product management Competitive compensation and benefits Private Healthcare Plan Pension Plan Hybrid working 25 days Holiday Beyond the Job We’re proud of our focus on Environment, Social and Governance as well as the passion we display for the communities where we live and work. EEO (Equal Employments Opportunities) Statement: Expereo is an Equal Opportunities employer who aims to support and celebrate every employee that comes through our doors. We respect and support all of our people regardless of background, religion, nationality, sexual orientation, age, or physical condition.