Senior Executive

Company Description BYD EVM Southcoast is an authorized BYD dealer in Kerala, championing a new generation of electric mobility across Kochi, Calicut, and Trivandrum. The dealership brings BYD’s innovative electric vehicles, advanced technology, and distinctive design closer to customers throughout the region. Its portfolio includes models such as BYD ATTO 3, SEAL, eMAX 7, and SEALLION 7, offering a range of options for different customer needs. The team is focused on promoting sustainable transportation, customer satisfaction, and awareness of emerging automotive technology. Applicants joining BYD EVM Southcoast will be part of a fast-evolving electric vehicle market and contribute to shaping the future of mobility in Kerala.

Role Description The Senior Executive role is a full-time hybrid position based in Thrissur, with a mix of on-site responsibilities and some work-from-home flexibility. The Senior Executive will oversee day-to-day sales and customer engagement activities, including guiding prospective customers through product features, test drives, and purchase decisions for BYD electric vehicles. The role involves coordinating with internal teams and BYD corporate contacts, managing leads, tracking sales performance, and ensuring timely follow-up and service support. The Senior Executive will also contribute to local marketing initiatives, support showroom events, and maintain high standards of professionalism in customer interactions. This position requires proactive communication, accurate documentation, and consistent alignment with brand guidelines and dealership processes.

Qualifications

• Strong sales, customer relationship management, and negotiation skills, with the ability to meet and exceed performance targets.
• Knowledge of automotive or electric vehicle products, basic technical understanding of EV features, and interest in sustainable mobility.
• Effective communication, presentation, and interpersonal skills, with proficiency in English and local languages commonly used in Kerala.
• Ability to use CRM tools, office productivity software, and digital communication platforms to manage leads and reporting.
• Proven experience in a dealership, retail, or customer-facing environment; prior experience in automotive sales is an advantage.
• Strong organizational and time-management skills, with the ability to work independently and collaborate in cross-functional teams.
• Comfort working in a hybrid setup based in Thrissur, including field visits, showroom duties, and remote coordination as needed.
• Bachelor’s degree in Business, Marketing, or a related field preferred; relevant experience may be considered in place of formal education.