Senior Experience Designer/Senior CRM & Ecommerce Designer

We’re looking for a Senior Designer who combines strong visual craft with a practical understanding of digital commerce and customer experience. You create work that not only looks great but also helps customers navigate journeys, make decisions, and convert.

You understand how design operates within CRM ecosystems, e-commerce platforms, and conversion-focused digital experiences. You can collaborate closely with copywriters, strategists, and developers to create work that delivers measurable outcomes.

What you'll be doing

• Design customer-facing experiences across CRM, email, e-commerce, landing pages, and digital campaigns.
• Develop creative solutions that balance brand expression, usability, and performance.
• Translate briefs, customer insights, and business objectives into effective design concepts.
• Contribute to customer journey planning and experience mapping.
• Work closely with copywriters, strategists, developers, and performance teams.
• Participate in client presentations, reviews, and working sessions.
• Support testing, optimization, and personalization initiatives.
• Maintain high standards of craft, consistency, and attention to detail across all deliverables.

What you need to have

• 5+ years of experience in digital design, UX, CRM design, or e-commerce environments.
• Strong portfolio demonstrating customer journeys, digital campaigns, CRM, and conversion-focused experiences.
• Understanding of e-commerce platforms, lifecycle marketing, and customer experience principles.
• Ability to connect creative decisions with business and customer objectives.
• Comfortable presenting work and discussing rationale with clients.
• Strong collaboration and problem-solving skills.
• Reliable delivery mindset with excellent attention to detail.

What we offer

• A collaborative and flexible work environment with hybrid working options, blending remote and in-office days in a modern workspace;
• Time well taken, including additional days off for personal needs and special occasions;
• Private health-care subscription.
• Meal tickets;
• Personalized learning and development programs, including opportunities to grow across content, data, and strategy disciplines;
• The chance to work with international brands, markets, and multidisciplinary teams;

We are looking forward to receiving your application!