Senior Field Marketing Representative - Crop

Primary Details Time Type: Full time Worker Type: Employee Title: Senior Field Marketing Representative-Crop The Opportunity: The purpose of this role is to deliver exceptional customer service to various stakeholders, including agencies, agents, employees, and contractors. This involves creatively troubleshooting and processing new agencies, agents, transfers, or terminations for employees while ensuring compliance with regulations and timely processing. The role also entails taking ownership of specialty areas and quality assurance aspects within the department, working on moderately complex projects and some cross-functional initiatives. Location: Work Remotely Kansas or Missouri, USA (ONLY) Work Arrangement: This role is fully remote; this role will require local and overnight travel as well. The starting salary range for this role is between $68,000-$102,000, depending on experience and location Your New Role: Build and maintain strong internal and external customer relationships. Maintain and update processes for filings to ensure compliance with regulations. Support agent, agency and adjuster licensing to ensure compliance with requirements. Handle escalations and guide team members. Track and implement departmental metrics. Assist with implementing audit processes. Take ownership in specialty areas within the department. Provide training and mentorship to department staff. Lead special projects related to changing regulations. Contribute to a positive work environment and cultural expectations. Confidently present and communicate new materials, processes, and business updates to agents and employee Required Qualifications Secondary school certification. Valid Driver's License. Preferred Qualifications Bachelor's Degree or equivalent combination of education and work experience. Ability to travel as required Experience in agriculture. Preferred Work Experience Marketing, sales, customer service, or business development experience, preferably in a corporate or field-based environment. Working knowledge of the insurance industry, agriculture industry, or crop insurance marketplace preferred. Experience supporting projects, events, campaigns, or customer-facing initiatives. Demonstrated ability to build relationships and work collaboratively with diverse stakeholders Ability to learn and apply industry terminology, products, and business processes. Knowledge of Microsoft Office applications and other common business technology tools. Note: QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide. Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: Hybrid Working – a mix of working from home and in the office 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis Competitive 401(k) program with company match up to 8% Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice Tuition Reimbursement for professional certifications, and continuing education Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community To learn more, click here: Benefits | QBE US . Why QBE? What if you could have a positive impact – at work and in the world? At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success. Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. Join us now, so you can be part of our success – and we can be part of yours! https://www.linkedin.com/company/qbe-north-america/ QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information. Equal Employment Opportunity: QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship. Supplementary information Skills: Adaptability, Analytical Thinking, Creativity, Critical Thinking, Customer Service, Customer Value Management, Detail-Oriented, Distribution Management, Intentional collaboration, Licensing Procedures, Managing performance, Process Improvements, Quality Assurance (QA), Risk Management, Troubleshooting How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.