Senior Forward Deployed Engineer

About the Role

Join a customer-facing engineering team at an AI-powered enterprise automation company. You will embed with clients to redesign complex operational workflows and deliver production AI agents that create measurable business impact.

What You'll Do

• Own customer engagements from scoping and kickoff through implementation, go-live, and ongoing iteration.

• Map workflows, identify automation opportunities, and address process issues and implementation blockers.

• Translate business logic into agent actions, decision rules, exception paths, and fallbacks.

• Configure and deploy agents across customer ERPs, portals, spreadsheets, email, and other systems.

• Write integration code, scripts, and prototypes, then debug and improve agents in production.

• Build trusted relationships with customer stakeholders, lead working sessions, and connect delivery to business outcomes.

• Document reusable patterns and runbooks, and share recurring workflow insights with Product and Engineering.

What We're Looking For

• Five to eight years of experience in forward deployed engineering, applied AI, technical consulting, or a similar hands-on delivery role.

• Demonstrated experience shipping AI or agentic systems in customer environments and owning delivery from scoping through go-live.

• Hands-on skills with LLMs, agent frameworks, prompt engineering, evaluations, MCP, APIs, and retrieval-augmented generation.

• Integration experience using Python, JavaScript or TypeScript, SQL, REST APIs, JSON, and webhooks.

• Strong customer-facing communication, sound judgment on scope, and the ability to explain technical work through business impact.

• Experience in operationally complex areas such as retail, e-commerce, consumer goods, supply chain, manufacturing, or logistics is valuable.

• Willingness to travel frequently to customer sites across the UK and Europe, approximately three days per week during active deployments.

Compensation & Benefits

Compensation is €110,000 to €200,000 annually. Visa sponsorship is not available.

Location

Remote in the United Kingdom, with frequent travel to customer sites across the UK and Europe.