Senior Human Resources Systems Analyst

Chancellor's Office Statement

Join our team at the California State University, Office of the Chancellor, and make a difference in providing access to higher education. We are currently seeking experienced candidates for the position of Senior Human Resources Systems Analyst. The CSU Chancellor's Office is the headquarters for the nation's largest and most diverse system of higher education. The CSU Chancellor's Office offers a premium benefit package that includes outstanding vacation, health, and dental plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year.

THIS POSITION MAY BE LOCATED AT A CSU CAMPUS OR THE CHANCELLOR'S OFFICE IN LONG BEACH, CA.

Salary

The anticipated salary hiring range is up to $100,008 per year, commensurate with qualifications and experience.

Work Arrangements

This position is approved for a hybrid work schedule, with two days of telecommuting and three days working onsite (in-person) at the designated reporting campus.

Premium Benefits

Comprehensive Health, Dental, and Vision Benefits

Generous vacation plan

15 paid holidays a year

Tuition waiver education program (also applies to eligible family members)

Membership in the California Public Employees Retirement System (PERS)

More details here: Comprehensive Benefits Package

Classification

Confidential Technical Support - PSL III

Position Information

The California State University, Office of the Chancellor, is seeking a Senior Human Resources Systems Analyst to independently perform highly specialized administrative, analytical, and consultative work in support of the Shared Services benefits function. The position serves as a primary liaison among Shared Services, Information Technology, Application Development, and campus stakeholders and provides strategic and functional expertise in the effective use, enhancement, and optimization of technology solutions that support benefits administration and related human resources business processes.

The incumbent serves as a subject matter expert for HR technology initiatives, applying comprehensive knowledge of benefits administration, business processes, and system functionality to support technology solutions that meet Shared Services operational and strategic needs. The position works collaboratively across functional and technical areas to ensure system solutions and enhancements align with business requirements, CSU policies, collective bargaining agreements, regulatory requirements, and established quality standards.

The position routinely accesses and utilizes highly sensitive and confidential information related to collective bargaining activities, grievance administration, labor relations, and personnel matters. Such information may include data associated with collective bargaining, PERB unfair labor practice cases, contract grievance and arbitration cases, and other confidential labor relations activities. The incumbent is expected to exercise the highest level of discretion, maintain strict confidentiality, and safeguard the integrity and security of all sensitive information entrusted to the position.

Responsibilities

Under the general direction of the Assistant Director, Shared Services-Benefits, the Senior Human Resources Systems Analyst will perform duties as outlined below:

• Troubleshoots various PeopleSoft issues in conjunction with Shared Services users, baseline (Chancellor's Office system-wide support group), and the State Controller’s Office (SCO).
• Utilizes PIMS and CIRS (State Controller’s Office payroll and reporting system) to analyze and troubleshoot coordination of benefits between the Chancellor’s Office (CO) and SCO.
• Develops functional business requirements and technical specifications for user reports, system enhancements, and integrations by partnering with Shared Services stakeholders and App Deve teams. Assesses documentation and training needs for the Shared Services team and develops and delivers as required. Includes determining the proper training methodologies for each intended target population.
• Evaluates, develops, and communicates changes in PeopleSoft that impact Shared Services operations, identifying technology solutions and business process improvements that enhance efficiency and service quality.
• Leads and coordinates small and large-scale projects collaborating with Shared Services, App Dev, and systemwide partners, to implement system enhancements that improve CHRS efficiency, productivity, and business processes.
• Develops and conducts training to ensure adoption and effective usage of changes and enhancements
• Utilizes project management tools, standards, and best practices throughout all phases of project work, including project planning, stakeholder coordination, documentation of decisions and action items, status reporting, and tracking deliverables through completion.
• Coordinates the functional review, testing, validation, and implementation of newly approved functionality, ensuring alignment with Shared Services business requirements and operational priorities.
• Provides expert consultation and recommendations on business processes, system functionality, policies, and training related to CHRS and integrated third-party systems, identifying opportunities to improve technology utilization and operational effectiveness.
• Serves as the primary functional liaison between Shared Services, systemwide subject matter experts, and CHRS Application Development, representing Shared Services at User Group and Functional Team Meetings to communicate business needs, influence system enhancements, and support successful implementation of technology initiatives.
• Monitors industry standards and current and future practices in Higher Education through participation in conferences and user group meetings, etc.
• Coordinates and tests fixes, patches, releases, and bundles to ensure system stability and performance.
• Analyzes system security requirements, develops recommendations, and approves security role changes as it pertains to various Shared Services HRIS systems, to ensure appropriate access controls, compliance, and operational effectiveness.
• Develops, tests, and validates complex data queries, trains end-users in their use, and collaborates with technical programmers to identify data elements for large scale reporting needs.
• Runs queries, and provides data and information used in the preparation of or in response to labor negotiations and related activities,
• Documents activities and provides regular status reports for all levels of management as needed.
• Manages and safeguards highly sensitive information related to collective bargaining, grievances, and labor relations cases, including Public Employee Relations Board (PERB) and arbitration matters, ensuring strict confidentiality and compliance.
  
  

Qualifications

This position requires:

• Bachelor’s degree in technology or related functional area or an equivalent combination of education and experience is required.
• 7 years of experience working with HRIS software and systems in a fast-paced, demanding environment.
• Experience in benefits operations or closely related field (Human Resources, Payroll, Retirement Administration).
• Experience in developing and designing technology systems (e.g., databases). Experience using collaborative software such as SharePoint.
• Experience in Human Resources in higher education.
• Experience with policies, procedures, and outside regulations pertaining to Human Resources Information Systems.
• Knowledge of the systems development and implementation life cycle, including requirements gathering and analysis, gap analysis, functional specifications, application configuration, system integration, functional testing and validation, reporting, implementation, product enhancement, and ongoing support.
• Knowledge of project management principles, practices, tools, and methodologies, and the ability to independently plan, coordinate, monitor, document, and support projects involving cross-functional teams and multiple stakeholders.
• Highly proficient in developing complex reports using Excel (pivot tables, lookup formulas, graphs, etc.) with strong attention to detail and accuracy.
• Knowledge of business process and systems analysis techniques and the ability to gather and analyze information, evaluate alternatives, develop sound conclusions, and recommend improvements to systems, processes, procedures, and policies.
• Knowledge of Oracle/PeopleSoft HCM modules or equivalent ERP and data warehouse tools (administration and reporting).
• Knowledge of, and experience with the CSU CHRS PeopleSoft Benefits Administration module.
• Knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to and management of assigned modules of the HRIS System, to gather information, develop conclusions and make recommendations.
• Knowledge of policies, procedures, collective bargaining agreements, and applicable regulatory requirements affecting human resources information systems and business processes, and the ability to evaluate their impact on system functionality, business requirements, and technology solutions.
• Skilled in investigating and analyzing problems with broad administrative impacts and implications.
• Demonstrated consultative skills in working with internal and external constituent groups.
• Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive and develop strategic solutions.
• Ability to exercise sound judgment and discretion in handling highly sensitive and confidential information and situations, including information related to personnel matters, collective bargaining, grievances, and labor relations activities.
• Ability to gather and analyze large data sets, propose and present concise recommendations to large user groups and a variety of stakeholders.
• Ability to anticipate problems and address them proactively.
• Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
  
  

Application Period

Priority consideration will be given to candidates who apply by September 7, 2026. Applications will be accepted until the job posting is removed.

How To Apply

Please click "Apply Now" to complete the California State University, Chancellor's Office online employment application.

Upload ONE file containing both your cover letter and resume. Both are required.

Your Cover Letter Should Provide Specific Examples That Demonstrate Your HRIS And HR Operations Experience. Examples May Draw From One Or More Of The Following Areas, As Relevant To Your Experience

• Business process and systems analysis within HR functions.
• Gathering, documenting, and translating business and technical requirements into effective system solutions.
• HRIS system configuration, implementations, enhancements, or process improvements.
• Collaboration with HR stakeholders, business partners, and technical teams.
• Testing, troubleshooting, data validation, reporting, or ongoing system support.
• Supporting benefits administration or other HR functional areas.
• Experience working with HRIS, HCM, ERP, or other HR technology solutions. Please identify the systems you have worked with, such as Oracle/PeopleSoft HCM or other comparable platforms.
  
  

Your examples do not need to address every area or system listed above. Please focus on the examples that best demonstrate your relevant experience and clearly describe your role and level of responsibility.

Equal Employment Opportunity

Consistent with California law and federal civil rights laws, the CSU provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager at (562) 951-4070.

Title IX

Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix

E-Verify

This position requires new hire employment verification to be processed through the E-Verify program administered by the Department of Homeland Security, U.S. Citizenship and Immigration Services (DHSUSCIS)' in partnership with the Social Security Administration (SSA).

If hired, you will be required to furnish proof that you are legally authorized to work in the United States. The CSU Chancellor’s Office is not a sponsoring agency for staff and Management positions (i.e., H1-B VISAS).

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all Chancellor’s Office employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications.

CSU Out of State Employment Policy

California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Background

The Chancellor's Office policy requires that the selected candidate successfully complete a full background check (including a criminal records check) prior to assuming this position.

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