Senior Insights Manager

RESPONSIBILITIES: Accountable for developing relationships with key clients and servicing their research requirements; exploring & generate cross sell/upsell opportunities Demonstrate expertise across research types – C-SAT/MS, Brand Health tracking, U&A, etc. studies. New opportunity prospecting – upselling/cross-selling opportunities from ongoing client relationships/accounts Being involved & guiding team members in all research-related stages like questionnaire development, data analysis, report writing and client presentation to drive the project's smooth execution independently or with support of team members (given the nature & scale of the project), effective use of AI across project journey stages Provides advice on the execution of projects, informs clients on progress and gives specific instructions to other departments regarding the collection and electronic processing of information. Handles client queries or complaints. Client stakeholder management. Provide advice and consultation to clients and staff. REQUIREMENTS: 9+ years relevant working experience; experience in Market Research with quantitative research projects is a must. Strong understanding of research techniques to enable meaningful conversations with all client stakeholders and ensure accurate representation of the data in reporting and insights. Ability to understand all technical aspects of the research to carry out internal and client-based conversations. Understanding of analysis tools and data interpretation, excellent numerical skills Able to influence and persuade and to develop long-term sustainable relationships. Strong communication skills and client focus. Excellent presentation development skills coupled with strong presentation delivery skills - Confident presenting skills to deliver insights, stories and actions in face-to-face or group presentations. Displays maturity and creative problem-solving skills in handling crises. Able to operate in a multi-cultural environment and handle multiple stakeholders internally and externally. Knowledge and exposure to the Qatar market is a preferred added advantage (worked / currently working in the market either on client/ agency side). We offer: Work in an international, multicultural environment; Access to learning platforms, mentorship programs and educational support to keep developing your skills; Career growth opportunities; Employee Assistance Program for all functions and levels; Life Insurance Hybrid model of working. #LI-Hybrid Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/ About NIQ NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com Want to keep up with our latest updates? Follow us on: LinkedIn | Instagram | Twitter | Facebook Our commitment to Diversity, Equity, and Inclusion At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion