Senior IT Infrastructure Requirements & Solution Analyst

About Us :

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.

Find out more: www.itsgroup.com

About the Job :

Great assignments await you with our key account clients in rich and varied environments

We are looking for a Senior IT Infrastructure Requirements & Solution Analyst with a strong infrastructure background who has evolved from hands-on technical roles into analysis, solution shaping, and decision preparation. The role focuses on the early assessment of complex infrastructure requests spanning multiple server-related domains, transforming unclear business and technical demands into structured, assessable requirements. The consultant will act as the central analysis point between infrastructure teams, ensuring that needs, constraints, risks, dependencies, standards compliance, solution options, costs, and operational impacts are clearly identified before implementation decisions are made.

The position operates mainly at a requirements analysis, solution assessment, and architectural preparation level rather than as a hands-on engineering role. The environment involves complex enterprise infrastructures and requires interaction with multiple subject matter experts across infrastructure domains. Approximately 20% of the role may involve infrastructure and server architecture activities, while the primary focus remains analysis and decision support.

Your missions:

• Lead the analysis of complex IT Infrastructure requests involving multiple server-related infrastructure domains.
• Investigate, clarify, and structure incomplete, ambiguous, or insufficiently defined infrastructure requests.
• Identify the actual business and technical needs behind incoming requests.
• Coordinate with infrastructure subject matter experts across multiple technology domains.
• Assess compliance with existing infrastructure standards and identify gaps in documentation or standards.
• Evaluate and compare possible solution approaches.
• Prepare decision-ready dossiers for governance and approval boards.
• Support infrastructure and operations teams with architectural input and decision preparation.
• Contribute to infrastructure and server architecture activities where required.
• Facilitate collaboration between multiple infrastructure teams involved in a single request.
  
  
  

Your activities:

• Gather and analyze infrastructure requirements.
• Perform detailed fact-finding activities.
• Challenge assumptions and verify request validity.
• Ask critical questions to uncover missing information.
• Identify constraints, dependencies, risks, and potential impacts.
• Translate technical and business inputs into structured infrastructure requirements.
• Discuss technical possibilities with infrastructure experts.
• Work with teams responsible for:
• Windows Server environments
• Linux Red Hat environments
• Identity and Access Management (IAM)
• Application Management and Deployment
• Database Administration
  
• Assess alignment with infrastructure standards.
• Identify cases where standards are unclear, incomplete, or undocumented.
• Analyze solution alternatives and associated trade-offs.
• Evaluate operational impacts and implementation implications.
• Assess cost considerations related to proposed solutions.
• Produce structured documentation and decision materials.
• Present findings and recommendations to decision-making bodies.
• Support architectural assessments and infrastructure governance activities.
• Work independently while coordinating with multiple stakeholders.
• Manage parallel requests and deadlines within a high-pressure environment.
  
  

You have the following skills:

Infrastructure & Technical Expertise

• Senior experience in IT Infrastructure.
• Experience in complex enterprise environments with at least 500 employees.
• Broad understanding of:
• Windows Server
• Linux Red Hat
• Active Directory
• ADFS
• Modern authentication methods
• Databases
• Storage technologies
• Virtualization
• Application Management
• Application Deployment
• Data Exchange Platforms
• Remote Desktop (RDP) solutions
• Containerized solutions
• Security principles
• On-premises infrastructure
• Cloud integration where relevant
  
• Ability to understand technical discussions across infrastructure domains without being the hands-on expert in each area.
• Infrastructure architecture exposure.
• Infrastructure governance awareness.
  

Analysis & Solution Design

• Strong requirements gathering experience.
• Request clarification and needs analysis.
• Fact-finding expertise.
• Solution analysis capabilities.
• Decision preparation and documentation.
• Ability to identify multiple solution options.
• Assessment of solutions against standards and constraints.
• Trade-off analysis and structured decision support.
• Risk assessment and impact analysis.
  
  
  

Soft Skills

• Excellent analytical skills.
• Strong planning and organizational capabilities.
• Ability to perform under strict deadlines and stressful situations.
• Security-focused mindset.
• Strong practical common sense.
• Excellent presentation skills.
• Strong stakeholder communication skills.
• Ability to engage with audiences having different technical backgrounds.
• Autonomous and self-driven.
• Customer-oriented attitude.
• Team player mentality.
• Fast learner.
• Strong sense of accountability.
• Flexible mindset beyond a traditional 9-to-5 approach.
  
  
  

Languages

• Fluent English.
• Fluent Dutch and French, with one of the two being native level.
• German is considered a plus.
  
  
  

Education

• Degree in Computer Science, System Integration, or equivalent practical experience.
  
  
  

Location & Working Model

• Brussels.
• Hybrid model with 2 days onsite per week.
  
  
  

Fourchette de salaire :

Salary Conform Your Experience & Skills

About You :

• You have at least 5 years of professional experiences in IT
• If you are at least fluent in FR/ENG or NL/ENG it’s best
• You’re eager to learn, motivated and curious
• Let’s have a chat !
  
  
  

About the Process :

• 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
• Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
• Package proposal so we all agree beforehand.
• Your CV is sent to the different clients you’ve agreed to, to find the best mission for you!
  
  
  

Advantages :

• Hospitalization insurance (partner/children incl.)
• Group insurance
• Dental insurance (partner/children included)
• 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
• 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
• Representation fee net per month.
• Internet fee of € 40 per month.
• Company car with national fuel card OR Public transport reimbursed OR mobility package.
• Daily fee of 5.50€ net /day provided.
• Subscription GSM unlimited calls for Belgium (ITS subscription)
• Training plan (e-learning - certification at ITS charge)
  
  
  

Extra advantages:

• Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
• Regular follow-up (every 3 to 6months depending on your needs/will)
• Regular teambuilding to meet-up and have fun (every 3 months more or less)
• Flexibility and trust
• Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
• Co-optation system because sharing is caring!