Senior KYC Analyst

TexterID is hiring a senior KYC analyst to join our small, remote team. This is a contract position, with part-time or full-time options depending on the candidate.

TexterID is a San Francisco-based startup in the telecommunications and identity verification space. We help mobile network operators and other companies in the telecommunications industry reduce fraud and abuse using robust, AI-powered business verification.

About you:

• Extremely proficient with AI tools and managing agentic workflows
• Analytical and data-oriented
• Paranoid and research-minded, but work quickly
• Proficient with probability and statistics (you should know what a confusion matrix is)
• Have several years working on the ground in KYC/AML, assessing businesses for risk and making decisions on a daily basis
• Have experience investigating European corporate structures, trademark databases, and regulations (GDPR, AI Act)
• Speak English, and one of French or German (ideally both)
• Are comfortable balancing customer service with the skepticism and independence needed for KYC vetting
• Are comfortable making decisions against uncertainty
• Are hungry for an opportunity and are excited about working for a fast-paced, Silicon Valley startup

In this job, you will:

• Conduct deep research and diligence of businesses for risk flags
• Assist our global product team and HU-based engineering team to generate training data sets for AI performance testing
• Analyze legal documents such as regulations to guide decision-making
• Vet individuals for their authority to represent businesses, using standard industry challenge techniques
• Please send a cover letter with your resume; resumes without cover letters will be rejected. This is a job that requires attention to detail, and this requirement is obfuscated in this list to make sure you actually read the job description carefully.
• Assess businesses in global markets such as the US, UK, France, Germany, and other countries
• Be the first line of support for customer appeals and escalations that require manual review and decisions
• Use tools like Airtable, Slack, ChatGPT, and Zendesk