Senior Linux Customer Engineer (Arabic Speaking)

Senior Linux Customer Engineer (Arabic Speaking)

Location: United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Bahrain or Egypt (Remote)

Salary: Local equivalent of US$140,000 - US$160,000 plus benefits

We're partnering with a rapidly growing US-based infrastructure software company that is helping organisations build and operate some of the world's most demanding Linux, cloud, AI and high-performance computing environments.

Due to continued growth across the Middle East and the expansion of an established regional customer base, we're seeking an Arabic and English-speaking Senior Linux Customer Engineer to join a highly skilled international team.

This Is Not a Traditional Support Role

This position combines:

• Customer Engineering
• Linux Systems Engineering
• DevOps & Automation
• Root Cause Analysis
• Product & Engineering Collaboration

The role is approximately 50% customer-facing technical engineering and 50% development, automation, testing and continuous improvement.

What You'll Be Doing

• Resolving complex technical challenges across enterprise Linux environments
• Acting as a trusted technical advisor for strategic customers
• Troubleshooting Linux, infrastructure, networking, storage and performance issues
• Working closely with Engineering teams to identify root causes and deliver permanent solutions
• Building automation and improving operational processes
• Mentoring team members and sharing technical expertise
• Contributing to technical documentation and knowledge management
• Collaborating with colleagues across multiple countries, including occasional international travel

What We're Looking For

• Professional fluency in Arabic and English
• Significant experience within Linux Administration, Linux Engineering, DevOps or Infrastructure Engineering
• Deep Linux troubleshooting and problem-solving capabilities
• Experience with scripting and automation tools including Bash and Python
• Knowledge of cloud platforms, virtualisation and container technologies
• Strong customer-facing communication skills
• Experience supporting enterprise-scale production environments

Experience within cybersecurity, Kubernetes, AI infrastructure, high-performance computing (HPC) or open-source technologies would be highly advantageous.

Why Join?

• Fully remote role
• Work with globally recognised enterprise, government and research organisations
• Exposure to some of the most advanced Linux environments in the industry
• Join a highly experienced team with strong Linux and DevOps expertise
• Genuine opportunities for progression as the Middle East business continues to expand
• Competitive salary equivalent to US$140,000-US$160,000

This is an exceptional opportunity for an experienced Linux professional looking to combine deep technical engineering with customer impact in a high-growth global technology business.