Senior Machine Learning Engineer

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. We're looking for a Senior AI and Machine Learning Engineer to help design, build, and optimize our AI and ML delivery platform. This role sits at the center of our AI strategy and focuses on developing autonomous agentic systems, improving model performance, and partnering with cross functional teams to bring AI driven capabilities into production. You’ll influence the next generation of Entrata’s products and work with emerging technologies in a high impact environment. Responsibilities Build and deploy agentic AI systems that operate autonomously or semi autonomously, including goal driven agents capable of planning, learning, and adapting safely over time Optimize AI models for performance, scalability, and reliability Research, design, and deliver AI applications and algorithms that solve complex business problems Perform testing and validation to ensure quality, safety, and alignment with business requirements Partner with data scientists, engineers, and business stakeholders to scope, build, and integrate AI solutions Collect, preprocess, and analyze data to extract insights that inform AI development Stay current on AI research and identify opportunities to apply new technologies to Entrata products Minimum Qualifications 5 to 10 years of core software development experience 1 to 2 years of operational experience 3 or more years of experience building AI solutions Strong Python proficiency and solid software engineering fundamentals Strong AWS experience across ECS or EC2, SageMaker, Bedrock, and Lambda Experience with RAG, agentic workflows, LangGraph, prompt tuning, and evaluation Strong problem solving skills and the ability to think creatively Effective communication skills and the ability to collaborate with cross functional teams Preferred Qualifications Bachelor’s degree or higher in computer science or a related field Experience with Terraform Cloud or other infrastructure as code tools Experience integrating AI components into production systems Benefits: Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance. Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families. HSA/FSA options and employer-paid disability benefits provided for eligible employees. Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security. Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs. Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community. Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits. Bi-annual swag drops for employees Currently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law. It’s a great place to work! Will you join us?