Proven work experience as an Accounting Manager, Billing Manager, or similar leadership role in AR/Billing and Revenue. Strong understanding of General Ledger accounting, Accounts Receivable subledgers, and Billing & Collections processes. Demonstrated experience working with automated billing systems and processes. High attention to detail with excellent analytical and problem-solving skills. Excellent verbal and written communication skills, with the ability to collaborate effectively with U.S.-based teams across time zones. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Basic understanding of collection practices and relevant laws/regulations. Strong interpersonal and supervisory skills with the ability to lead and develop team members. Ability to act with discretion, tact, and professionalism in all situations. Prepare and analyze accounts receivable reports, aging reports, revenue reports, and weekly/monthly financial reports for review by U.S. leadership. Review customer General Ledger accounts to identify outstanding billable charges. Lead and supervise the offshore EXL Billing and AR team in all aspects of billing operations, payment posting, accounts receivable follow-up, revenue recognition, and collections. Ensure accurate and timely completion of billing, collections, data processing, and documentation to support efficient account collection and reconciliation to the AR subledger and General Ledger. Serve as the primary offshore expert and point of contact for all billing, revenue, and AR processes, working in close coordination with the U.S. AR/Billing team. Review and correct AR subledger activity where necessary. Perform Quality Assurance and review of EXL deliverables to ensure accuracy, completeness, and adherence to established standards. Maintain strong collaboration with the U.S. team and other departments to obtain necessary information and resolve billing and revenue issues. Identify root causes of billing and revenue errors by understanding business processes, pricing logic, and system outputs; partner with subject matter experts to implement corrective actions. Conduct process audits, contract reviews, and system mapping to ensure accuracy of products and pricing. Continuously audit and improve billing, revenue, and collections procedures to enhance efficiency and reduce errors. Ensure all offshore activities comply with company policies, GAAP, and relevant regulatory requirements. Participate in the development and implementation of standardized operating policies and procedures across onshore and offshore teams. Analyze trends in charges, collections, revenue, and accounts receivable; recommend and implement process improvements. Stay updated on current billing regulations and compliance requirements. Supervise offshore team members, including work allocation, training, performance management, and motivation to achieve high productivity and quality standards. Assist with Month End Close activities. Perform other duties as assigned. Graduate Commerce 8-10 years of experience in Accounts Receivable. Proven work experience as an Accounting Manager, Billing Manager, or similar leadership role in AR/Billing and Revenue. Strong understanding of General Ledger accounting, Accounts Receivable subledgers, and Billing & Collections processes. Demonstrated experience working with automated billing systems and processes. High attention to detail with excellent analytical and problem-solving skills. Excellent verbal and written communication skills, with the ability to collaborate effectively with U.S.-based teams across time zones. Proficient in Microsoft Office Suite (Excel, Word, Outlook). Basic understanding of collection practices and relevant laws/regulations. Strong interpersonal and supervisory skills with the ability to lead and develop team members. Ability to act with discretion, tact, and professionalism in all situations. Preferred Qualifications Relevant certifications as a Billing Manager or in Accounting/Finance. Prior experience working in an offshore/outsourced delivery model (EXL or similar). Experience with ERP systems and automated billing platforms. Experience interpreting and analyzing contracts.