Senior Manager - Audit

Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk. We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies. The Audit Senior Manager, Risk Transformation PMO, is a new role that will actively support and coordinate the planning, execution, and delivery of short- and long-term IAG outcomes related to Risk Transformation (RT). This role will help execute and enhance QC routines over key project artifacts, audit/validation documentation, reporting inputs, and other materials used to support IAG’s independent assurance, challenge, and executive reporting responsibilities. The Manager will apply strong audit judgment, data analytics, and emerging technology techniques to identify documentation gaps, data inconsistencies, execution risks, and opportunities to improve the efficiency and effectiveness of QC processes. Support coordination of the Risk Transformation effort across IAG to foster a culture of accountability, collaboration, operational efficiency, and continuous improvement. Evaluate audit documentation for consistency with IAG methodology, quality standards, documented guidance, and expected PMO review protocols. Identify documentation gaps, data inconsistencies, completeness issues, timeliness concerns, and potential execution risks; clearly document QC observations and support resolution with accountable owners. Apply data analytics, automation, AI-enabled techniques, and other innovative approaches to streamline QC, improve data integrity, identify trends, and reduce manual effort across recurring PMO processes. Coordinate with audit teams, Audit Leaders, PMO stakeholders, and enterprise partners to obtain required information, clarify expectations, resolve QC feedback, and support timely completion of deliverables. Support monitoring and reporting of QC status, open items, aging, themes, escalation items, and key metrics for PMO leadership and senior stakeholders. Promote a strong risk-aware and quality-focused culture by reinforcing documentation discipline, accountability, timely escalation, and adherence to audit best practices. Support timely program execution by facilitating issue resolution, tracking follow-ups, and helping ensure required artifacts are complete, accurate, and ready for review. Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the team Minimum Qualifications 5+ years of audit experience Prior experience in internal audit, risk management, project management, quality review, data analytics, or a related field within financial services. Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions Applies control theory and professional auditing practices throughout the audit lifecycle Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes Preferred Qualifications Advanced degree CIA, CISA, CPA, PMP, data analytics, automation, or equivalent certification Experience performing quality control or quality assurance reviews over audit workpapers, validation documentation, regulatory remediation materials, project artifacts, or executive reporting inputs. Experience using data analytics, automation, AI-enabled tools, or innovative techniques to improve audit, QC, reporting, or PMO processes. Experience with large-scale regulatory, risk transformation, remediation, issue validation, or governance initiatives, including Project Guardian, Project Oculus, or similar programs. Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc. Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.