Senior Manager, Information Systems

Senior Manager, Information Systems Join Gulf Coast Blood as Senior Manager, Information Systems — lead compliant, reliable enterprise platforms (LIS, ERP) that power lifesaving operations and patient safety. Apply We usually respond within three days Senior Manager, Information Systems Join our team of heroes! Are you seeking daily adventure while advancing your career? Look no further. SCOPE OF RESPONSIBILITY The Senior Manager – Information Systems is responsible for the strategy, governance, and performance of enterprise information systems supporting blood collection, laboratory testing, manufacturing, and distribution operations. This role ensures systems are reliable, compliant, and aligned with business objectives while enabling operational efficiency and patient safety in a regulated healthcare environment. Just For You: Free Parking! Career advancement. Engaging and exciting opportunity to support an organization that SAVES LIVES. Tips to thrive in our culture: Embody our Core Values of Commitment, Integrity, and Respect. Work to actively create experiences that inspire others to save lives, each and every day. Embrace doing it right, making connections, and creating desired experiences. Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager. ESSENTIAL DUTIES AND RESPONSIBILITIES Information Systems Leadership (35%) Lead the strategy, implementation, and lifecycle management of enterprise information systems. Oversee systems supporting critical operations, including: Laboratory Information Systems (LIS) Donor Management Systems Manufacturing and Quality Systems ERP and Supply Chain Applications Ensure system reliability, scalability, and alignment with organizational priorities. Application Governance & Optimization (25%) Es tablish and maintain governance frameworks for system utilization, enhancements, and upgrades. Partner with business stakeholders to continuously optimize workflows and system performance. Prioritize and manage application roadmaps aligned with operational and clinical needs. Ensure proper documentation, validation, and lifecycle management of systems. Compliance & Regulatory Oversight (20%) E nsure all systems meet compliance requirements including FDA, AABB, HIPAA, and GxP standards. Support system validation, audit readiness, and regulatory inspections. Maintain change control processes and documentation in alignment with quality standards. Business Partnership & Stakeholder Engagement (10%) Collaborate with clinical, laboratory, manufacturing, and administrative leaders to align systems with operational needs. Serve as a trusted advisor for system capabilities, enhancements, and innovations. Translate business requirements into technical solutions. Team Leadership & Development (10%) Lead and develop a team of analysts and application specialists. Foster a culture of accountability, continuous learning, and service excellence. Support workforce planning and succession development. Required Qualifications: Education: Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or related field required. Master’s degree preferred. Experience: 8–12+ years of experience in information systems, enterprise applications, or IT systems management. 3–5+ years in leadership roles. Experience in healthcare, life sciences, blood banking, or regulated manufacturing required. Strong understanding of system validation, compliance, and regulatory environments. Experience managing enterprise platforms such as LIS, ERP, or clinical systems. Preferred Qualifications: Experience with system integration and interoperability (HL7, APIs, middleware). Familiarity with cloud-based enterprise systems and platforms. ITIL or relevant certifications. Working Conditions & Physical Demands: Work Environment: Hybrid (in-office and remote). Physical Requirements: Ability to sit or stand for extended periods. Travel: Occasional travel for site visits or vendor meetings. Schedule: Standard business hours with after-hours support as needed. Who We Are: Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex—the Texas Medical Center—while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use. Some Jobs Change Lives. Others Save Them. Think you have what it takes to save lives with us? We want to hear from you. EQUAL OPPORTUNITY EMPLOYER STATEMENT Gulf Coast Blood is an Equal Employment Opportunity Employer. Qualified applicants for positions are considered without regard to race/ethnicity, color, religion, national origin, age, pregnancy, sex, sexual orientation, gender identity, transgender status, military status, protected veteran status, disability status, genetic testing results, or any other basis or characteristic prohibited by applicable law, statute, regulation or Executive Order. Department MIS Role Senior Manager, Information Systems Locations Headquarters - Gulf Coast Blood Remote status Hybrid Employment type Full-time Employment level Professionals Job Code 665034 Work Week Monday-Friday Shift 8:00am-5:00pm Employment Status Fulltime OT Status Exempt Driving Status Non-Driver About Gulf Coast Blood We are one of the nation’s largest community blood centers, proudly serving over 170 hospitals across 26 Texas counties. Headquartered in Houston, we support the world’s largest medical complex, the Texas Medical Center, while operating donor centers and thousands of mobile drives each year. Our mission is powered by professionals who embody integrity, commitment, and respect. As a nonprofit, the patients and donors we serve are at the heart of everything we do. We continuously ensure our donors have an incredible experience while saving lives in our community. From personal TVs to blankets and snacks, we aim to keep our donors comfortable and happy. Every donor is a hero and so are those who utilize their talents to make an impact. Mission: To partner with the community to save and sustain lives by providing a safe supply of blood, biotherapies and related services.