Senior Manager, Revenue Operations

The Opportunity Euna Solutions is hiring a Senior Manager, Revenue Operations to lead the team that produces the metrics GTM leadership runs the business on and the intelligence that tells the field where to spend its time. You will own the full stack: Sales and Customer Success reporting and forecasting, compensation management, territory and capacity planning, and go-to-market intelligence spanning ICP, scoring models, data quality, and competitive insight, supported by a team of four analysts whose output reaches the CSO, CCO, CMO, and CFO. If you want to own the analytical engine of a commercial organization and see your work shape how revenue is planned, measured, and pursued, this is the role for you. What You'll Do Own the Sales and CS forecast cycle end to end: submission collection, Salesforce reconciliation, snapshot management, variance commentary, and accuracy measurement by rep, director, and segment Own GTM intelligence: Intent-to-Buy and Propensity-to-Buy scoring models, ICP definition and segmentation strategy, account and contact data standards, and competitive intelligence, and operationalize outputs into territories and targeting workflows so the work changes rep behavior Own compensation management for all GTM teams: plan design input, documentation, payout calculation on a fixed close calendar, cost modeling of proposed changes, and escalation on disputes Own the standing reporting layer for Sales and Customer Success across bookings, pipeline, GRR, NRR, churn, NPS, and customer health, and represent the numbers in the weekly forecast call, QBRs, and Board reporting cycles Own annual and mid-year capacity planning and territory design for Sales, BD, and Customer Success, and quantify the revenue and cost impact of proposed structural changes before they are made Manage, coach, and develop four analysts: set priorities, review work before it reaches leadership, own metric definitions and calculation logic, and drive data quality remediation with GTM Systems What You Bring 7+ years in revenue operations, sales operations, sales finance, or a comparable analytical function, including at least 2 years managing analysts Direct ownership of a forecast cycle and a standing reporting layer for a commercial organization Hands-on experience with sales compensation, including plan design input, payout administration, and dispute resolution, and with quota or territory design Advanced Salesforce capability, including report and dashboard construction and a working understanding of the underlying data model The ability to explain a number to a skeptical executive audience without preparation: the methodology, the source, and the assumptions Nice-to-Have Qualifications B2B SaaS experience with a subscription and renewal motion; public sector or GovTech exposure is a plus Experience with account scoring, ICP work, enrichment vendors, or competitive intelligence programs SQL or a BI platform such as Tableau, Power BI, or Looker Analytical training from consulting, investment banking, or private equity Location This position will be hybrid with 3 days/week in our [Oakville, ON / Atlanta, GA] office. Compensation Range: $X - $X (growth min to target midpoint) We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you'll contribute to the work ahead. This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process. AI Mindset at Euna Solutions We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise. If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here. Life at Euna Solutions We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty. Here's what that actually looks like: 🏢 How we workWe're hybrid — three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side. 🧘 Eunafier DaysTwice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work — not a reward for it. Use it however you need. 🙌 Community is part of who we areOur Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work. 🤝 Philanthropy TimeWe give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community — and we make time for it. 🎉 Real connection at scaleYou won't know all 600+ people — and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating. 📈 Room to growWhether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development — through budget, mentorship, and real opportunity to move when you're ready. About Euna Solutions Euna Solutions® is the leading provider of purpose-built, cloud-based software designed to streamline procurement, budgeting, payments, and grants management for public sector and government organizations. Euna's AI-powered features and intelligent automation help organizations make better-informed decisions, ensure compliance, empower collaboration, and reduce administrative burden. Euna's full-cycle financial suite supports more than 3,600 organizations across North America in building trust, enabling transparency, and driving positive community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector innovation. To learn more, visit www.eunasolutions.com . Euna's privacy policy is available here . Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/ We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed to providing a comfortable and accessible interview process for every candidate. If there are any accommodations our team can make throughout our hiring process (big or small), please let us know. For any inquiries or requests regarding accessibility at Euna Solutions, please email [email protected] or call our office at 1.877.707.7755. Upon request, appropriate accessible formats or arrangements will be provided as soon as practicable.