Senior Manager, Services Sales and Margin Accounting

Job Summary

We are seeking a Senior Manager, Services Sales and Margin Accounting who thrives at the intersection of accounting, operations, and business transformation. This role will lead the accounting and financial oversight of CDW’s managed services and professional services revenue streams. This role owns revenue recognition and related cost accounting across recurring service arrangements. The Senior Manager will combine strong technical accounting judgment with an understanding of how services are sold, delivered, and billed, translating complex contracts into practical accounting processes. This role is responsible for ensuring accurate revenue recognition, cost accounting, gross profit reporting, and compliance with U.S. GAAP while partnering closely with business leaders to support growth, profitability, and operational excellence across the services business.

What you will do:

• Lead the monthly, quarterly, and annual close for managed services and professional services revenue, related costs, and gross margin, ensuring timely reporting, well-supported accounting conclusions, and appropriate review of journal entries and reconciliations.
• Evaluate customer contracts, statements of work, and contract changes under ASC 606, including time-and-materials, fixed-fee, milestone-based, outcome-based, and recurring service arrangements. As needed, partner with Technical Accounting on complex judgments and document conclusions.
• Translate contract terms and accounting conclusions into operational requirements for project setup, revenue recognition, billing, and contract modifications within professional services automation and related financial systems.
• Partner with project managers and Services Operations to assess project budgets, estimates at completion, progress toward completion, and changes in scope. Ensure estimates used in revenue recognition are timely, supported, and reflected appropriately in the financial results.
• Oversee accounting for unbilled revenue, deferred revenue, revenue and cost accruals, and related balance sheet accounts. Resolve differences among service delivery, billing, and revenue recognition, addressing underlying data and process issues.
• Analyze services revenue and gross margin trends, investigate unusual results, and clearly explain the accounting and operational drivers to business leaders and Financial Planning & Analysis.
• Partner with Services leadership, Sales, Operations, Legal, and Technology on new offerings and commercial arrangements, establishing accounting requirements, reliable data, and controls before implementation.
• Design and improve scalable accounting processes across the services lifecycle. Use data, automation, and appropriate AI-enabled tools to reduce manual effort, improve visibility, and strengthen the quality of financial reporting.
• Maintain effective SOX controls over services accounting, including contract review, project estimates, system data, and close activities. Support internal and external audits and resolve identified issues.
• Lead and develop the team through clear expectations, thoughtful delegation, coaching, and accountability. Build technical knowledge, business understanding, and problem-solving capabilities across the team.

What we expect of you:

• Bachelor’s degree with 7+ years of experience in Accounting or Finance, and 3+ years in a management role Experience in professional services, managed services, technology consulting, or other project-based and recurring services businesses is preferred.
• Excellent verbal and written communication skills with the ability to interact effectively with internal and external stakeholders, including leadership
• Advanced experience in revenue recognition guidance and application to complex fact patterns.
• Exceptional proficiency in financial close and proficiency in using financial software and tools.
• Strategic mindset and the ability to think critically, solve problems, and drive change.
• Leadership experience with a track record of successfully managing and developing high-performing teams.
• CPA certification and public accounting experience, a plus.

Pay range: $ 143,000 - $ 180,000 depending on experience and skill set
A Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials  annual bonus target of 15% subject to terms and conditions of plan

CDW is committed to being an AI-fluent organization

As a leader, you will champion and be accountable for our vision of becoming an AI-fluent organization. We expect leaders to model curiosity, encourage responsible AI adoption, and foster a culture of continuous learning. You don’t need deep technical expertise, but you should be comfortable exploring how AI can enhance strategy, decision-making, and team performance. Your role includes guiding others in building confidence and capability with AI tools and practices, while promoting openness to experimentation and shared learning.

Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.

About Us

CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.

As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.

Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.     

At CDW, we make technology work so people can do great things. We are a leading multi-brand technology solutions provider to business, government, education and healthcare customers in the United States, the United Kingdom and Canada.

Our coworkers across the globe are working together to bring technology to life for our customers by solving complicated IT business challenges, providing outstanding service, and orchestrating the technology landscape to optimize our customers’ performance.