Senior Manager, Technical Operations, LATAM

Senior Manager, Technical Operations, LATAM

São Paulo, Brazil

Hybrid Schedule (M/F remote, T/W/TH in-office)

At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus. Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform. Publishers use our technology to monetize their content across all screens and formats including CTV / streaming, online video, display, and audio. Our tech fuels billions of transactions per day!

About this role:

We are seeking an experienced solutions consultant to join our Client Success team in Latin America (LATAM). This role sits at the intersection of technology and client relationships, where you'll be instrumental in driving our growing LATAM business forward. This position offers the dynamic environment of a startup within the stability and resources of a larger organization.

As a solutions consultant, you will be on the front lines of expanding our business across Latin America. You'll work directly with publishers, broadcasters, and streaming partners to architect custom solutions using Magnite's technology stack. This is a true generalist role that requires equal parts technical expertise, business acumen, and client relationship skills.

You'll be challenged daily with complex technical problems while building deep, consultative relationships with clients. You'll need to understand the LATAM market, the ad tech business, identify opportunities for growth, and design technical solutions that enable their success. You will need strong analytical and troubleshooting skills to get to the root cause of technical problems that arise. This role requires someone who thrives in ambiguous situations, enjoys solving technical and quantitative problems, and gets genuine satisfaction from making clients successful.

Key Responsibilities:

• Collaborate closely with clients to understand their business deeply, brainstorm solutions, and architect custom technical integrations using Magnite's technology stack (SpringServe Adserver + SSP, DV+, Demand Manager, Clearline)

• Troubleshoot complex technical problems (e.g. data center routing, ad server logic, discrepancies, and integration issues) across all Magnite’s product suite to find root cause of issues and resolve accurately and timely.

• Analyze platform data to identify patterns and optimize publisher performance (e.g. fill rate, latency, user experience).

• Educate and advise clients on ad tech best practices and optimal platform configurations across Web, CTV, DOOH, and emerging formats

• Work with global Technical Operations and Product teams to share key trends in the LATAM market, and to ensure LATAM client needs are represented in product development

• Partner with Commercial teams on go to market strategies, strategic pitches, and technical conversations to secure new business.

• Translate between languages and teams - communicate with clients in Portuguese and Spanish, then translate technical issues and requirements into English for Product and Engineering teams.

We’re looking for someone with:

• 5+ years of experience in solution engineering, technical troubleshooting, or technical account management roles.

• Fluent in Spanish and English

• Self-starter mentality with comfort working autonomously in a fast-paced environment

• Service-oriented personality - genuinely motivated by helping clients succeed and going above and beyond

• Exceptional problem-solving skills - enjoys tackling complex, ambiguous problems and finding creative solutions

• Data-driven decision maker, experienced in analysing performance metrics and using data to improve efficiency and yield.

• Client-facing experience and the ability to translate technical detail into actionable insights for partners and internal stakeholders.

• Exceptional communication skills to communicate across the organization globally. Experience operating in cross-cultural environments

A plus if you have:

• Fluency in Portuguese

• Strong understanding of ad tech and programmatic, with significant exposure to the SSP/publisher side - ideally in SSAI, CTV, or Prebid

• Familiarity with data querying and scripting languages (such as SQL, Python, and Javascript) and utilizing AI productivity tools (e.g., Claude Code)

• Bachelor’s degree in technical field (e.g. Math, Physics, Engineering, Computer Science, etc.).

Comprehensive Perks and Benefits:

• Comprehensive Healthcare Coverage for You and Your Family from Day One

• Generous Time Off

• Holiday Breaks and Quarterly Wellness Days

• Equity and Employee Stock Purchase Plan

• Family-Focused Benefits and Parental Leave

• Disability and Life Insurance

• Cell Phone Subsidy

• Fitness and Wellness Reimbursement

Company Culture:

Magnite’s culture is rooted in collaboration and connection, recognizing that both are essential to success. Our hybrid schedule includes two remote workdays (Monday and Friday) and three in-office days (Tuesday through Thursday), where employees can take advantage of catered lunches, beverages, snacks, training opportunities, and engaging office events that enhance the work experience. In addition, we support our team through meaningful benefits and programs, including community service and volunteer opportunities, company-matched charitable contributions, access to mental health resources, structured career development initiatives and growth frameworks, culture and inclusion programs, and our Bonusly peer-to-peer recognition platform.

About Us

The world's leading agencies and brands trust our platform to access brand-safe, high-quality ad inventory and execute billions of advertising transactions each month. Anchored in bustling New York City, sunny Los Angeles, mile-high Denver, historic London, and down under in Sydney, Magnite has offices across North America, EMEA, LATAM, and APAC.

Magnite is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other federal, state or local protected class.

Our Commitment: We aim to incorporate a wide range of voices into our Magnite culture, cultivating an environment where employees feel welcomed, cared for, and encouraged to freely share ideas. We are committed to employee growth, collaboration, inclusion, and innovation. We invest in Magnite’s local communities. We seek talent from all backgrounds to champion corporate values of seeing the big picture and being catalysts of change.

Want to learn more about us?

Check out our blog for Magnite announcements and Ad Tech industry news!

Recruiting Agency Notice

Magnite does not accept agency resumes and is not responsible for any fees related to unsolicited resumes.

About Us

Magnite was born in 2020 when the programmatic ad pioneers at Rubicon Project teamed up with the CTV experts at Telaria. To accelerate our CTV ambitions, we acquired CTV leader SpotX and ad management platform SpringServe in 2021. Now, Magnite is the industry’s largest scaled, independent CTV/video ad platform. Though CTV and video are now as important to Magnite as ever, we remain committed to our roots as an omnichannel SSP. Thousands of publishers around the globe rely on our technology to sell advertising on their terms and across every channel and format—including CTV, desktop, mobile, and audio. Likewise, we help the world’s leading agencies and brands reach millions of consumers efficiently, safely, and while respecting their privacy. The Magnite team is made up of hundreds of people across North America, EMEA, LATAM, and APAC, and our stock is traded on NASDAQ as MGNI.