Senior Network Engineer | Permanent WFH | Night Shift

Senior Network Engineer (Permanent WFH | Night Shift) Location: Remote – Philippines Shift : 11:00 PM – 8:00 AM PH Time | Monday- Friday About Us Safari Micro is a well-established U.S.-based MSP and value-added reseller supporting businesses, schools, and government agencies across the U.S. Founded in 1997 and headquartered in Chandler, Arizona, we’re expanding our Philippines-based IT Support Team. Overview: Reporting directly to the VP of Technical Services and closely working with our US-based Senior Network Engineer, you will provide expert-level network support while ensuring high availability and consistent deployments of network technologies across multiple environments. You will serve as a technical escalation point for complex network issues, lead infrastructure projects, and partner with cross-functional teams to deliver secure, scalable, and high-performing solutions. The ideal candidate brings strong experience in enterprise networking, firewalls, cloud connectivity, and managed services environments. Why You'll Love This Role: ✅ Permanent Work-from-Home: As a remote-first organization, you can achieve work-life balance 🌙 Fixed Night Shift: 11PM- 8AM PH time (night shift differential + weekends rest days) 📚 Certifications: Paid training and certifications to further advance your technical expertise. 🎉 Strong Culture: Smart, collaborative, no micromanagement – just great people! What You'll Be Doing: Serve as the primary Level 3 escalation point—leading and driving the troubleshooting and strategic resolution of complex network incidents and major outages. Lead network implementation, migration, upgrade, and infrastructure improvement projects while ensuring performance, scalability, security, and minimal business disruption. Design, deploy, maintain, and optimize enterprise network environments, including routers, switches, wireless networks, firewalls, VPNs, SD-WAN, site-to-site connectivity, and hybrid cloud networking solutions (Azure and AWS). Drive vulnerability remediation and support infrastructure audit and compliance activities. Conduct network assessments, root cause analyses (RCA), capacity planning, performance tuning, and security reviews to improve reliability and protect client environments. Create and maintain technical documentation, SOPs, network diagrams, and knowledge base resources. Participate in client and vendor support meetings to provide technical recommendations, support IT planning, and collaborate with internal teams to deliver successful outcomes. Takes ownership of client environments by proactively identifying issues, gaps, and opportunities for improvement, independently driving solutions and building SOPs and processes that improve operational efficiency and service delivery. Must- Haves: 5+ years of solid experience in network engineering, with expertise in troubleshooting, infrastructure operations, and deployment projects Strong English communication, both written and verbal Exceptional problem-solving skills with a customer-first mindset Self-motivated, dependable, and documentation-driven Nice-to-Have: Certifications ( CCNP, PCNSE, NSE/FCP, Azure Network Engineer Associate, AWS Advanced Networking, or equivalent certifications) Bachelor's Degree in Information Technology, Computer Engineering, or any related field. Experience working within an MSP environment. Experience with the following technologies is highly desirable: ConnectWise as a ticketing and incident management tool Networking (Cisco, Extreme, Sophos, Fortinet, Aruba etc.) Wireless networking (Extreme, Cisco, Fortinet, Aruba etc.) Desktop support (PC/Mac) Hypervisor (VMware/Hyper-V/KVM/XEN/Azure Stack) Office 365 and/or Google Workspaces Microsoft Endpoint Management Firewall (Sophos, FortiGate, WatchGuard, HA pair configurations) Microsoft Windows Server, Exchange server, SharePoint server, SCCM etc. Microsoft Azure Cloud (IaaS, PaaS, and AVD) Backup solutions (Veeam, Datto etc.) Compensation & Benefits: 💵 Competitive pay, based on your experience and technical depth 🖥️ Brand new WFH gear: Laptop, monitor, headset 🏛️ Mandatory government benefits + 13th month pay 🏥HMO (w/1 dependent) 🏖️ 15 days of PTO/year + Birthday Leave 🎓 Paid certifications + training aligned to your career goals 🎁Year-end performance bonus To stay updated on our latest technology, follow Safari Micro, Inc and our Azure architect Jeremy Wallace on LinkedIn.