Senior Onboarding Consultant – Supplier Intelligence & Procurement

Key Responsibilities

• Run complex onboardings end to end. Scoping, configuration, data integration, key-user training, go-live and a documented handover to Customer Success — for our largest and most complex accounts.
• Own effort and budget. Estimate realistically, stay inside the booked hours, and when you see overconsumption coming, trigger the follow-up sale with CS and Sales instead of quietly continuing to deliver.
• Make the next project cheaper. Build onboarding packages, checklists and self-service content (an eLearning instead of a session) for the standard use cases in your area, and use the Solution Expert's enablement material consistently.
• Coach the team. Review project plans and configurations from more junior consultants, step in on difficult customer situations, and give the feedback that feeds the skill matrix.
• Work with the Solution Expert. Escalate genuine edge cases, and play patterns back — recurring questions, product gaps. You are not a stand-in Solution Expert.
• Build the customer relationship with decision-makers during the onboarding and hand it over to CS with the stakeholder map documented.

Skills, Knowledge and Expertise

• Several years of project experience in SaaS implementation or consulting in supplier management, procurement or supply chain compliance — with full responsibility for the customer, not just a workstream.
• Working knowledge of supplier processes: onboarding and qualification, risk assessment, audits, corrective actions — and of the regulation behind them (LkSG, CSDDD).
• Solid understanding of data models, interfaces and configuration — no coding required. Experience with ERP and supplier master data is a strong plus.
• The instinct to standardise. You notice when you are doing the same thing for the third time and turn it into a package.
• Budget and scope discipline: you state the limits of the engagement clearly to the customer rather than absorbing scope creep.
• Business-fluent English. German and/or Spanish a strong plus.
• Low travel: below 10 %; onboardings run largely remote.

Benefits

• A purpose-driven mission tackling complex sustainability challenges while working alongside global industry pioneers at a fast-growing unicorn company
• Room for creativity through collaborative teamwork and an open communication culture
• Flexibility and team bonding with our hybrid work options
• Fuel for your growth journey, both personally and professionally
• Sustainable mobility options, promoting eco-friendly commuting solutions
• Fun team events and outings with our global teams
• Inspiring workspaces in Madrid, Munich and beyond