Senior Optical Assistant

Come join us and make a difference in the world! Discover more at www.necsws.com The Senior Optical Assistant will provide support to the DESP Management Team with training and development of the screening/grading team by actively encouraging staff development. They will be key in assisting with daily team coordination and programme performance improvements. The role will be a hybrid role between the office in Cork and home working. The post holder will ensure that they deliver their role in line with national standards, providing an excellent screening service with the ultimate aim of reducing new blindness due to diabetic retinopathy. They will regularly screen patients in line with company policy and national guidance, ensuring these skills are regularly exercised and service is provided to the highest possible standard. They should act a model retinal technician and lead by example. Over see the induction and training of all new members of staff locally and support the process in other teams where necessary. Undertake and review skills and competency assessments for all retinal technicians ensuring all are reviewed for compliance at least twice a year. Under take annual appraisals for members of the team and support in the appraisal process for other team members when necessary. Responsible for the upkeep and management of programme equipment to ensure technical maintenance policies are followed and undertaken to reduce poor quality images. The Senior Diabetic Retinal Technician should also coordinate with the relevant person(s) to report any areas of fault or failure immediately when identified. Maintain staff rota, assist with administration tasks, coordinate, record and submit staff leave and other monthly requirements including collation of team expenses and other tasks of this nature. The Senior Diabetic Retinal Technician is directly responsible for the management, development and organisation of a team of Diabetic Retinal Technicians and their performance within the role and team. The Senior Diabetic Retinal Technician will support Programme Manager/Team Leader ensuring the achievement of service objectives and KPI’s, including training and competency of the workforce. Direct impact on organisation reputation with stakeholders including commissioners, healthcare professionals and service users. Previous experience in Diabetic Retinopathy Screening is essential. Ideally you should have qualified with a higher certificate in Diabetic Retinal Screening or similar. Minimum of pass Leaving Certificate or equivalent. Must display people management skills and the ability to lead a team. Must be IT literate and a knowledge of information governance. Capability to work largely unsupervised, but with the responsibility of close supervision of other clinical staff within the programme. Must display a good level of initiative, ability to prioritise tasks and to use problem solving skills, must be able to exercise openness through consulting with their line managers at all times. Must have excellent communication skills at all levels. Benefits: Matched Rate Pension 25 Days Holiday + Bank Holidays Additional: Candidates must be able to demonstrate a pre-existing right to work and travel within the EU. Documentary evidence will be required. A full, clean Irish driving licence is essential. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role, Garda Vetting may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.