Senior Organizational Change Management Specialist – AI Transformation

Company Description

Wepoint is the architect of major transformations for businesses and public sector organizations.

We support our clients from strategy through technological implementation, always striving to think beyond the obvious and to act within the framework of Economic, Social, Environmental, and Technological Responsibility (RESET). Our goal is to create new ways of working, new economic models, and smarter environments.

In nearly 20 years, we have become one of the key players in digital transformation, employing 3,500 people across Europe, Tunisia, North America, and the Asia-Pacific region.

What We Are Looking For

COURAGE – AUTHENTICITY – OPENNESS – COMMITMENT – ELEGANCE

Do these words resonate with you? They are our company values.

At Wepoint, we are looking for committed talents who are ready to share their expertise within open and collaborative teams, and who are not afraid to take initiative. We also value people who are able to challenge themselves and continuously improve.

At the heart of relationships at Wepoint are authenticity and the constant pursuit of excellence for our clients — this is what we expect from our future colleagues.

Job Description

We are seeking a Senior Organizational Change Management Specialist – AI Transformation to join our team.

Responsibilities

• Develop and maintain an integrated Organizational Change Management (OCM) strategy, roadmap, and change plan aligned with AI transformation priorities, program milestones, dependencies, and desired business outcomes;
• Assess organizational readiness and evaluate change impacts across roles, teams, processes, technologies, and ways of working, translating findings into targeted actions;
• Advise sponsors and leaders on workforce implications, resistance management, responsible AI use, psychological safety, and the leadership behaviors required to support successful adoption;
• Create clear and compelling communications, engagement strategies, and change narratives that explain transformation objectives, impacts, and expected behaviors;
• Design and implement approaches that drive adoption of AI-enabled tools and new ways of working, including role-based training, manager enablement, champion networks, pilot initiatives, and reinforcement strategies;
• Collaborate with key business units, teams, and stakeholders to support change management activities and make responsible AI requirements understandable and actionable for employees and leaders;
• Define adoption, readiness, capability-building, and value realization metrics, and provide reporting, insights, and recommendations to support informed decision-making and continuous improvement;
• Develop reusable playbooks, frameworks, templates, toolkits, and knowledge transfer materials to strengthen Information Technology Services (ITS) change management capabilities and support the sustained adoption of AI initiatives;
• Perform any other related activities or deliverables as required.

Qualifications

• Bachelor’s degree in Organizational Development, Business Administration, Communications, Human Resources, or Behavioral Science;
• Certification in a recognized Organizational Change Management methodology, such as Prosci ADKAR, Certified Change Management Professional (CCMP), or an equivalent Organizational Change Management certification;
• Eligible to obtain the following security clearance: Reliability Status, which requires a minimum of five (5) years of verifiable personal history;
• A minimum of five (5) years of recent demonstrated experience providing Organizational Change Management (OCM) services supporting complex, enterprise-wide technology, digital, operational, or Artificial Intelligence (AI) transformation initiatives;
• Demonstrated experience leading the Organizational Change Management workstream for at least one (1) enterprise-wide Artificial Intelligence (AI) or Generative AI transformation initiative through multiple lifecycle phases, including strategy, discovery, pilot, deployment, scaling, and sustained adoption;
• Demonstrated experience developing and implementing change management strategies, roadmaps, organizational readiness assessments, change impact assessments, and adoption plans for large-scale transformation initiatives;
• Demonstrated experience advising executive sponsors, senior leaders, and multidisciplinary teams on organizational change, stakeholder engagement, workforce impacts, resistance management, communications, and adoption activities;
• Demonstrated experience defining adoption and value realization metrics, as well as developing reusable frameworks, playbooks, toolkits, learning assets, and knowledge transfer materials that support the long-term strengthening of organizational capabilities;
• Demonstrated knowledge of Organizational Change Management methodologies, principles, and leading practices applicable to large-scale technology and Artificial Intelligence transformation initiatives;
• Demonstrated knowledge of Artificial Intelligence and Generative AI adoption considerations, including impacts on workflows, operating models, workforce capabilities, and ways of working;
• Demonstrated knowledge of Responsible AI principles, including human oversight, transparency, accountability, privacy, security, output validation, and appropriate use of Artificial Intelligence technologies;
• Excellent English communication skills. English is required, as the position is based in Ottawa.

Only candidates legally authorized to work for any employer in Canada will be considered.

Wepoint Benefits

• Minimum of 3 weeks of vacation starting from the first year;
• Comprehensive group insurance with a generous employer contribution;
• Employer contribution to a group RRSP;
• Full remote work flexibility: Hybrid, Remote, or On-site;
• A warm, bright, and welcoming office offering fresh fruit, coffee, beverages, occasional meals, etc.;
• Annual IT equipment budget;
• A balanced work environment with flexible working hours;
• Career development: training and certifications, online or in-person learning, Wepoint Academy, etc.;
• An international community of experts ready to share their knowledge;
• A company culture focused on individuals’ needs and their belonging to a strong community.

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Permis CNESST : AP-2504754, AP-2504755, AR-2504756

About Us

As an architect of major transformations for companies and public sector players, Wepoint is building a direction and outlining future prospects in an uncertain world, by putting technological innovation at the service of its customers' and society's progress.