Senior P&C Advisor

The Senior P&C Advisor provides accurate, pragmatic and timely HR advice, coaching and support to leaders and employees, enabling the effective delivery of people priorities and business outcomes. Working closely with the Heads of People and leaders across the enterprise, this role operates as an experienced HR generalist with a strong advisory focus. The role requires a high degree of autonomy, sound judgement, and the ability to manage a broad range of people matters, including complex employee relations issues. In this role, you’ll: Provide clear, practical HR advice to leaders on employee relations, performance management, conduct matters and organisational change Independently manage a range of ER matters end-to-end, including complex and sensitive cases, ensuring appropriate risk management Coach and guide leaders to build capability and confidence in managing their people Build strong working relationships with stakeholders across the business Interpret and apply Awards, agreements and employment legislation (AU/NZ) Use data and insights (quantitative and qualitative) to inform decisions and identify trends or risks Contribute to improving processes and ways of working to enhance the employee and leader experience Support key P&C cyclical activities including talent and succession, performance, reward and engagement, including action planning Analyse people metrics and provide insights to support workforce planning and decision-making Contribute to the development and review of policies, procedures and frameworks Support change initiatives and broader culture uplift activities Support recruitment activities as required to ensure quality hiring outcomes What you’ll bring: Essential 5+ years’ experience in a generalist HR/People & Culture role, with demonstrated experience operating independently Strong employee relations capability, including managing performance, conduct and workplace issues end-to-end Sound knowledge of employment legislation across Australia and New Zealand Proven ability to provide clear, pragmatic advice and exercise strong judgement in complex situations Strong coaching skills, with the ability to guide and influence leaders Ability to manage competing priorities and operate effectively in a fast-paced environment Demonstrated experience using data and insights to inform decisions Strong stakeholder management and communication skills, including the ability to navigate challenging conversations Familiarity with AI tools - comfortable using tools to accelerate insights, automate routine work, prepare reporting, and tailor content quickly and effectively Desirable Tertiary qualification in Human Resources or related discipline Experience in financial services or other regulated environments Experience supporting high-volume or operational workforces (e.g. contact centres) Exposure to health, safety and wellbeing, including return to work Sometimes the best candidates don’t have 100% of what is listed above, but if you have most and are confident, you’d be a good fit, we’d love to hear from you! Sound like you? That's a good sign! In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both. At Latitude, we make it possible – for our customers, our communities, and our people. We believe in creating opportunities that truly matter, helping you thrive both professionally and personally. That’s why we offer benefits that make a real difference in your life. We make it possible… to spend more time with your loved ones – with an extra week of paid leave each year through our Take 5 initiative. to balance work and life – with a hybrid working model , giving you the flexibility to work from home while connecting in the office 2 days a week. to put your wellbeing first – with Sonder , a 24/7 support app for mental and physical wellness. to access great financial benefits – with discounts on Latitude products and services. We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Take ownership, Win together, Pursue excellence, and Create tomorrow. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.