Senior People Experience Coordinator - Raleigh

We are seeking an experienced Senior People Experience Coordinator, to join our People team and support employees and managers across the US.

You'll help create a positive, reliable employee experience throughout the employee lifecycle. You'll be a trusted first point of contact for People queries, keep employee information and HR systems accurate, and make everyday People processes easier to understand and use.

You'll work closely with employees and managers, colleagues across the global People team and wider business functions, and external HR systems, benefits and payroll partners. Alongside excellent day-to-day delivery, you'll have opportunities to spot improvements and contribute to stronger People processes and practices.

Role Responsibilities Overview:

• Coordinate employee-lifecycle activity, including correspondence, offers and employment documentation, employment changes, onboarding, reference activity and leaver processes.
• Coordinate inductions and relevant employment/identity checks in accordance with applicable requirements.
• Act as an experienced first point of contact for People queries, providing clear guidance and recognising when an issue requires escalation.
• Work with colleagues to investigate and resolve more complex or sensitive employee queries.
• Liaise with payroll and benefits providers and colleagues, helping changes and processes run accurately and smoothly.
• Maintain accurate employee records and HRIS data, conduct data spot checks and produce scheduled or ad-hoc reports.
• Work with HR-system providers to resolve problems and improve systems and processes.
• Administer the reward and recognition platform, including invoices and budget allocations, and champion effective use of the platform.
• Maintain accessible People guides, HR-system manuals and intranet information.
• Coordinate processes relating to consultants and agency workers.
• Support People communications, policy reviews and documented process improvements.
• Contribute to People projects and identify opportunities to improve the employee experience.
• Share knowledge and support more junior colleagues with complex topics

What You’ll Bring:

• Practical experience delivering HR/People administration and supporting employee-lifecycle processes.
• The ability to give clear, accurate People-process guidance while recognising when an issue needs to be escalated.
• Working knowledge of relevant employment policies, regulation and legal requirements, with the judgement to apply them appropriately.
• Experience maintaining accurate confidential employee data and working effectively with HR information systems and reporting tools.
• Confident digital skills, including Microsoft Office, and an interest in using technology to make work better.
• Strong organisation and attention to detail, including prioritising competing deadlines in a busy environment.
• Confidence working with numerical information and completing basic calculations.
• Clear written and verbal communication and the ability to work constructively with different stakeholders.
• Curiosity, sound judgement and a solutions-focused approach, including the confidence to ask questions, seek support and appropriately challenge requests.
• Undergraduate-level education or equivalent relevant work experience in HR, business management or a related field.
• SHRM certification is highly desirable.
• Experience with multiple HR systems, HR data and analytics, payroll or benefits administration, SharePoint, advanced Office functionality, coaching or People advisory work would be valuable but is not essential.

What We Offer You:
Comprehensive benefits including:

1. Medical FSA and Dependent care FSA
2. Medical coverage with company-funded HRA to offset individual deductible
3. Medical & Dependent Care FSAs
4. Dental & Vision insurance
5. Short-term disability & sick leave
6. Parental leave (maternity & paternity bonding)
7. 15 days annual leave + public holidays + floating holidays + birthday leave
8. 401(k) and Roth IRA with up to 6% match
9. Employee Assistance Programme

Work Structure:

• Full-time, Monday to Friday, 08:30 - 17:30
• Hybrid with 60% of your working week being spent onsite amongst colleagues at our Raleigh office (NC 27513)

To learn more about Biocair, please visit us at: https://www.biocair.com/

Diversity & Inclusion:
Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: globaltalentacquisition@biocair.com

Right to Work:
Biocair values diversity and strives to build a culture where everyone feels welcome and included. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note:

• Applicants must have the right to work in the United States.
• Visa sponsorship is not available for this opportunity.

All offered candidates are subject to pre-employment screening which includes a denied party background check, a motor vehicle records check, and an E-Verify work authorization check. Sponsorship is not available for this opportunity.

How We Recruit:
Once we have received your application, our Talent Acquisition (TA) team aims to respond within 3 working days. The process typically includes:
1. First-stage interview (Teams)
2. Second-stage interview (onsite)
This gives you the opportunity to meet key stakeholders and experience the team and environment first hand.

Applications close on: Tuesday 20th October 2026 (we reserve the right to close the vacancy early should we receive enough applications).